Royal Oak based artist with 10 years worth of customer service experience and an expanse knowledge of art and art supplies. Experienced in working in fast-paced environments, have excellent people skills, and am enthusiastic about art.
Overview
10
10
years of professional experience
Work History
Sales Associate
Blick Art Materials
12.2021 - Current
Provide clientele with information regarding art supplies, store memberships and any upcoming sales and promotions
Helped customers locate products and checked store system for merchandise at other store locations
Recommend certain art materials based off individual projects
Create posts for social media
Lead product demonstrations when promoting new art materials
Assist with creative window displays
Answer customer inquiries over the phone and on social media
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Sign up clientele for in store membership program while handling transactions
Freelance Illustrator
11.2016 - Current
Design logos, wedding invitations, and custom pieces for clientele
Participated in MOCAD Monster Drawing Rally 2017-2020
Participated in Royal Oak’s Meters Made Beautiful 2016 and 2018
Established relationships with clientele and repeat customers
Social Media Assistant
Peninsulas
09.2022 - 01.2023
Created social media posts to keep social media channels updated and on brand
Researched social media trends to cater to target demographic
Take and edit product photos for social media, news letters, and website
Answered customer inquiries via phone and email
Assisted with gathering and shipping out customer and wholesale orders
Signed clientele up for shop newsletters and promotions
Product buyer
Rail & Anchor
02.2019 - 07.2021
Curated store product to appeal to future clientele and current customer demographic
Analyzed current vendors and products to stay on top of market trends and evaluate new suppliers.
Maintained open communication with vendors
Created custom, hand crafted window displays
Curated and kept website up to date with new products and shop announcements
Managed social media accounts including creating posts and responding to customer inquiries
Assisted clientele with gift wrapping and finding product
Hostess
Pops For Italian
11.2017 - 02.2019
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
Recorded call aheads and to-go orders by phone, answered customer questions, and informed of estimated wait times
Answered customer injuries about hours, seating, and menu information
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
Supported servers, food runners, and bussers with keeping dining area ready for guests
Sales Associate
Blick Art Materials
11.2015 - 11.2017
Provide clientele with information regarding art supplies, store memberships and any upcoming sales and promotions
Helped customers locate products and checked store system for merchandise at other store locations
Recommend certain art materials based off individual projects
Create posts for social media
Lead product demonstrations when promoting new art materials
Assist with creative window displays
Answer customer inquiries over the phone and on social media
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Sign up clientele for store membership program
Sales Associate
Write Impressions
06.2013 - 11.2015
Assisted graphic designers with printing jobs and processing in-house orders
Designed creative in store displays to promote new and relevant products
Assisted store clientele with gift wrapping services and finding product
Responded to customer phone calls and inquiries via phone
Checked and updated inventory
Managed transactions, returns, exchanges and refunds in accordance with store policy
Prepared merchandise for sales floor by pricing
Education
Bachelors - Fine Arts
Wayne State University
Detroit, MI
05.2018
Associates degree - General Education
Oakland Community College
Royal Oak, MI
07.2017
Skills
Experience using digital programs such as Procreate, Photoshop, and Illustrator
Ability to work in multiple art styles ranging from realism to cartoon
Ability to work in both traditional and digital mediums
Experience in Logo Design
Keeps up to date with current technology and social media trends