Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate worker who is ready to learn new things as the job progresses.
Overview
4
4
years of professional experience
Work History
Bakery Team Member
Cookies And Dreams
03.2021 - 08.2024
Arranged bakery displays to showcase baked goods to drive product sales.
Thrived in a fast paced environment.
Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Produced consistently high-quality baked goods for customers.
Operated and maintained bakery equipment, including ovens and mixers.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Managed customer service operations, including taking orders and resolving complaints.
Trained and supervised new employees on bakery operations and procedures.
Operated cash registers and processed payments accurately.
Hostess
Baked Beer And Bread Company
07.2020 - 03.2021
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers and food runners with keeping the dining area clean and ready for every guest.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Bachelor of Science - Public Health
University of Iowa
Iowa City, IA
05.2027
High School Diploma -
West High School
Davenport, IA
05.2023
Skills
Health Department Regulations
Cooking and Baking
Station Preparation
Customer Transactions
Guest Satisfaction
Food Preparation and Safety
Cash Register Operation
POS Systems
Customer Service
Team Collaboration
Experience
Experience
Last semester, I volunteered at the University of Iowa Hospitals and Clinics. I help out in the CT and MRI units. I enjoyed being a member of the team in a fast-paced environment and meeting so many different people.
Last semester, I also volunteered to help the hospital with a Pediatric Emergency Drill. During this drill, I followed the emergency responders in the situation and recorded things they completed well and other aspects they could improve on.
Last year, for both semesters, I volunteered in the Neiman Lab located in the Biology Building East on campus. The PI is Professor Maurine Neiman and I gained new knowledge surrounding research skills and networking.
Partook in the Eastern Iowa Airport Drill; We pretended there was a plane crash to test the emergency responders on how they handled the situation.
I job shadowed at Spring Park Surgical Center in Davenport, IA, under Patrick Kelsall, a CRNA. Working in a hospital setting surrounded by hardworking individuals made my passion for the medical field grow stronger. My dream is to work in this setting and to grow my medical knowledge from the environment and the people around me.
Training Courses
I have completed the following:
● HIPAA Awareness- Module 1
● FEMA ICS-100
● FEMA ICS-200
● FEMA ICS-700
● FEMA ICS-800
Timeline
Bakery Team Member
Cookies And Dreams
03.2021 - 08.2024
Hostess
Baked Beer And Bread Company
07.2020 - 03.2021
Bachelor of Science - Public Health
University of Iowa
High School Diploma -
West High School
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