Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
AssistantManager

Paige Sitton Blake

New Britain,CT

Summary

Enthusiastic college student with a strong work ethic and a genuine passion for customer service, eager to leverage interpersonal skills in dynamic environments. Committed to delivering exceptional service while gaining valuable experience for professional growth. Dependable and punctual, ready to contribute effectively to a collaborative team atmosphere and support organizational goals. Proactive learner dedicated to fostering positive relationships and driving success in every endeavor.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Fulfillment Associate

Amazon
09.2024 - 12.2025
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Pulled orders quickly to maintain demanding productivity goals.

Assistant Manager

Dollar Tree
12.2024 - Current
  • Assist in managing store operations, including opening and closing procedures.
  • Supervise, train, and support store associates to ensure a productive team.
  • Manage inventory levels to minimize stockouts while reducing overhead costs.
  • Assist with cash handling, including register operations and deposits.
  • Support merchandising efforts, including setting up displays and signage.
  • Supervise day-to-day operations to meet performance, quality and service expectations.
  • Maintain a clean, safe, and organize store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Receptionist

Community Matters, Inc.
06.2024 - 08.2024
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Youth Development Professional

Boys and Girls Club of Hartford Inc
07.2023 - 07.2024
  • Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
  • Encouraged personal responsibility in youth members by assigning leadership roles within group activities or projects.
  • Enhanced youth engagement by implementing interactive activities and group projects.
  • Supported personal growth in youth members by providing guidance on goal-setting, time management, and self-reflection techniques.
  • Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
  • Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
  • Assisted with educational needs through tutoring and homework assistance.
  • Supervised youth and maintained security for each child under care.
  • Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
  • Empowered youth leaders by providing opportunities for them to take on leadership roles within the organization and serve as role models for their peers.
  • Implemented effective strategies for managing challenging behaviors while maintaining a safe and supportive atmosphere within our programs.
  • Collaborated with team members to develop comprehensive programs addressing diverse aspects of youth development.
  • Led training sessions for staff members focused on best practices in youth development, enhancing overall program quality across the board.
  • Helped set appropriate goals and plans to achieve targets.
  • Provided crisis intervention and emotional support to youth.
  • Coordinated youth programs and activities to enhance life quality and self-esteem.
  • Helped youth develop and achieve personal goals with close support.
  • Monitored youth behavior and offered guidance and support for positive change.
  • Assisted youth in developing problem-solving and communication skills to support stress management.
  • Encouraged children to talk issues out with each other and without anger, which eased tense situations.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Led group discussions and activities to meet different community needs.

Shift Leader

Dunkin'
12.2022 - 03.2024
  • Supervise staff: Lead, motivate, and train team members to deliver excellent customer service.
  • Ensure staff follows Company policies and operational procedures.
  • Provide excellent service to customers, resolve complaints, and ensure a friendly environment.
  • Delegate tasks, manage shift schedules, and maintain high productivity levels.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

Associate of Applied Business -

Connecuticut State Community College
Hartford, CT
05-2027

High School Diploma -

Pathways To Technology Magnet School
East Hartford, CT
06.2024

Skills

  • Customer service
  • Cash management
  • Team leadership
  • Money handling
  • Decision-making
  • Time management
  • Problem-solving
  • Staff training and development
  • Staff supervision
  • Team motivation

Certification

  • Driver's License
  • December 2024 to December 2030
  • Connecticut State Community College
  • Accounting and Finance
  • Hartford, CT 06114

Community Service

Our Piece of the Pie, Inc., Hartford, CT, 2024-04, Present, Building work readiness., Applying work readiness to nonprofit organizations., Clean up the community.

Timeline

Assistant Manager

Dollar Tree
12.2024 - Current

Fulfillment Associate

Amazon
09.2024 - 12.2025

Receptionist

Community Matters, Inc.
06.2024 - 08.2024

Youth Development Professional

Boys and Girls Club of Hartford Inc
07.2023 - 07.2024

Shift Leader

Dunkin'
12.2022 - 03.2024

Associate of Applied Business -

Connecuticut State Community College

High School Diploma -

Pathways To Technology Magnet School

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