Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Paige Smajlovic

Ankeny,IA

Summary

I am a goal-oriented, self-motivated problem solver with a compassion for helping people. I am seeking to join a growing organization, and am hoping to make a difference in people's lives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Travel Agent

Avoya Travel
Fort Lauderdale, FL
03.2023 - Current
  • Handled travel arrangements for groups, couples, executives, and special needs clients.
  • Booked transportation and hotel reservations using computer or telephone.
  • Planned special events such as honeymoons or destination weddings.
  • Advised customers on necessary documents needed for international travel such as passport applications or visa requirements.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.

Stay at Home Mom

Myself
Ankeny, IA
11.2022 - Current
  • I currently am a stay at home mom to a beautiful one year old. Which I'd definitely consider a job on its own.
  • Becoming a mom has helped me become very ambitious, hardworking, and dedicated while still being compassionate, caring, and trustworthy.

Teller/Member Service Representative

Veridian Credit Union
Ankeny, IA
01.2018 - 10.2021
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Delivered exceptional service to customers in person or over telephone.

Host

Papa's Pizzeria
Polk City, IA
03.2017 - 01.2018
  • Took orders from customers accurately and in a timely manner.
  • Presented menus and answered questions regarding items.
  • Provided excellent customer service to ensure satisfaction.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Hostess

Outback Steakhouse
Ankeny, IA
03.2015 - 02.2017
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
  • Maintained a clean and organized dining area.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.

Education

High School Diploma -

Ankeny Centennial High School
Ankeny, IA
05-2015

Some College (No Degree) - Healthcare/General Studies - 31 Credits

DMACC
Des Moines, IA

Skills

  • Ability to work in a fast-paced environment and have good decision making, problem solving, and communication skills
  • I am a trustworthy, efficient, and reliable team player with a friendly, positive attitude

Certification

  • Certified Nurse's Aide - achieved on 01/30/2017 through the DMACC program

Timeline

Travel Agent

Avoya Travel
03.2023 - Current

Stay at Home Mom

Myself
11.2022 - Current

Teller/Member Service Representative

Veridian Credit Union
01.2018 - 10.2021

Host

Papa's Pizzeria
03.2017 - 01.2018

Hostess

Outback Steakhouse
03.2015 - 02.2017

High School Diploma -

Ankeny Centennial High School

Some College (No Degree) - Healthcare/General Studies - 31 Credits

DMACC

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Paige Smajlovic