Experienced HR professional with comprehensive background in managing diverse HR functions. Proven ability to enhance employee relations and drive organizational success through strategic HR planning. Known for fostering teamwork and adapting to dynamic workplace needs with strong communication and problem-solving skills, while fostering strong ethical standards.
Overview
16
16
years of professional experience
1
1
Certification
Work History
HR/Property Manager
Parian Properties
10.2015 - Current
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
HR Generalist
ARAMARK Higher Education
01.2011 - 03.2013
Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
Reviewed and screened applicant resumes to identify qualified candidates.
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
Conducted thorough job analyses to create accurate job descriptions for various roles within organization.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Coordinated implementation of people-related services, policies and programs through departmental staff.
Developed and monitored employee recognition programs.
Advocated for staff members, helping to identify and resolve conflicts.
Collaborated with managers to identify and address employee relations issues.
Created and delivered HR training sessions to staff, managers and executives.
Assisted with writing job postings and job descriptions for boards.
Administered employee benefits programs and assisted with open enrollment.
Developed and implemented onboarding and orientation programs for new employees.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Life Insurance Interviewer
Examination Management Services, Inc.
11.2008 - 02.2011
Conducted interviews with participants to assess eligibility.
Conducted phone and video interviews to assess candidates based in remote locations.
Maintained accurate records of interview outcomes, ensuring timely follow-up and feedback to candidates.
Trained and coached new employees to improve individual's interviewing capabilities.
Delivered information from script regarding surveys for on-demand phone project assignment.
Increased candidate engagement by conducting thorough and personable interviews.
Coded data from participant interviews.
Trained and coached new employees to improve individual's interviewing capabilities.
Enhanced candidate experience by streamlining interview scheduling and follow-up processes.
Education
BBA - Human Resources Management
Baylor University
Waco
12-2009
Skills
HR policies and procedures
Onboarding and Orientation
Benefits Administration
Talent Acquisition
Employee Relations Management
Employee Counseling
Background Checks
Strategic HR Planning
Organizational Development
Exit Interviews
Recruitment and selection
Labor Relations
HRIS management
Confidential Document Control
Recruiting
Employee Onboarding
HR policy/procedure development
Affirmative action
HR services
Documentation and Recordkeeping
Recruitment and hiring
Policy Development
Employee Investigations
Certification
Professional in Human Resources (PHR) - HR Certification Institute.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HR/Property Manager
Parian Properties
10.2015 - Current
HR Generalist
ARAMARK Higher Education
01.2011 - 03.2013
Life Insurance Interviewer
Examination Management Services, Inc.
11.2008 - 02.2011
Professional in Human Resources (PHR) - HR Certification Institute.
BBA - Human Resources Management
Baylor University
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