Paige Smith
Service
Signal Mountain,TN
Summary
Dynamic Southeast Regional Sales Manager at Purnell Gear with expertise in sales planning and account management. Proven track record in market analysis and client advocacy, successfully penetrating new markets and enhancing customer relationships. Adept at developing individualized strategies that drive growth and improve service delivery. Committed to achieving client goals through effective communication and problem-solving.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Southeast Regional Sales Manager
Purnell Gear
Santa Barbara, California
01.2021 - 12.2024
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Maintained accurate records of all sales activities including contacts, presentations, proposals, contracts.
- Provided timely resolution of customer issues or complaints related to product or service delivery.
- Penetrated new markets by investigating competitor products, services, and trends.
- Presented seasonal line showings to Retail Buyers in retail stores and trade shows.
- Resolved customer complaints regarding sales and service.
Individual Support Specialist
Community Connections/Team Evaluation
Chattanooga, TN
01.2001 - 06.2023
- Followed safe lifting and transferring techniques to transport residents.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Maintained detailed records of services performed on clients.
- Provided ongoing support to families and caregivers throughout the process of obtaining or maintaining services for loved ones.
- Maintained accurate records of client interactions and services provided.
- Assisted clients in accessing and utilizing community resources to meet their needs.
- Developed and maintained relationships with external service providers.
- Updated case notes on a daily basis using an electronic database system.
- Created individualized service plans that addressed each client's unique needs and goals.
- Monitored progress of clients' goals and objectives.
- Compiled and prepared reports and presentations for internal and external meetings, ensuring accuracy and professionalism.
Psychosocial Rehabilitation Specialist
AIM Center
Chattanooga, TN
01.2000 - 01.2001
- Attended continuing education workshops to stay current on evidence-based practices relevant to psychosocial rehabilitation.
- Coordinated referrals for medical care, housing assistance, employment opportunities and other community resources.
- Identified treatment goals based on individual diagnosis and history.
- Initiated referrals for psychiatric evaluations when needed by a qualified professional.
- Encouraged individuals and family members to develop skills and use strategies for confronting problems constructively.
- Developed relationships with local social service agencies to ensure continuity of care for clients in need of additional support.
- Guided clients in developing skills or strategies for dealing with problems.
- Communicated with residents to facilitate goal planning and assisted in evaluating treatment goals.
- Monitored medication compliance among clients to ensure safety and effectiveness of prescribed medications.
- Assisted clients in accessing appropriate financial benefits through governmental programs or private insurance carriers.
- Engaged in outreach activities to promote awareness of available services within the community.
Education
Bachelor of Science - Rehabilitation Science
University of North Texas
Denton, TX05-1991
Skills
- Sales planning
- Account management
- Customer relationship management
- Market analysis
- Case management
- Client advocacy
- Community resources
- Individualized planning
Certification
- Serving the Learning Disabled
- Serving Persons with Traumatic Brain Injury
- Serving Persons with Bipolar Disorder
- Substance Abuse
- Serving Unhoused Individuals
Timeline
Southeast Regional Sales Manager
Purnell Gear
01.2021 - 12.2024
Individual Support Specialist
Community Connections/Team Evaluation
01.2001 - 06.2023
Psychosocial Rehabilitation Specialist
AIM Center
01.2000 - 01.2001
Bachelor of Science - Rehabilitation Science
University of North Texas
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