Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paige Stanley

Salem,OR

Summary

Dedicated and compassionate advocate and self starter looking to use my skills in an administrative position. Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shelter Team Lead

Center for Hope & Safety
07.2020 - Current
  • Navigate complex situations while providing emotional support to individuals in crisis with multiple, overlapping needs by accessing my knowledge of community resources, coordinating with other staff and following the organization’s policies and procedures.
  • Partner with the shelter supervisor on program administrative tasks.
  • Maintain accurate and up to date shelter files.
  • Complete operations by developing schedules, assigning and monitoring work, problem solving and implementing productivity standards.
  • Implemented strategic initiatives that streamlined case management processes, increasing client satisfaction.
  • Facilitated regular team meetings to ensure alignment on goals, challenges, and operational updates.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.

Direct Support Professional

Rise Services Inc
06.2019 - 06.2020
  • Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
  • Maintained accurate case notes and collaborated with other caregivers and staff to ensure continuity of care.
  • Implemented behavior support strategies to promote positive interactions and reduce challenging behaviors among clients.

Customer Care in Executive Office

Wells Fargo Bank NA
12.2015 - 05.2019
  • Skillfully de-escalated complex customer issues using my knowledge of company procedures and policies. My ability to use multiple research tools simultaneously and my diplomatic communication skills resulted in more closed cases and greater customer satisfaction.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.

Education

Bachelor of Social Work -

Portland State University
Portland

Associate of Arts -

Portland State University
Portland, OR
06.2018

Skills

  • Excellent time management
  • Proficient written and verbal communication
  • Microsoft Office suite experience
  • Organizational skills
  • Exceptionally fast learner
  • Skilled collaborator and team player
  • Excellent typing skills
  • Leadership skills and experience

Certification

Certified Victim Services Advocate

Certified Community Health Worker

Timeline

Shelter Team Lead

Center for Hope & Safety
07.2020 - Current

Direct Support Professional

Rise Services Inc
06.2019 - 06.2020

Customer Care in Executive Office

Wells Fargo Bank NA
12.2015 - 05.2019

Bachelor of Social Work -

Portland State University

Associate of Arts -

Portland State University

Similar Profiles

CREATE PROFILE