I am dedicated to whatever I do, and I will complete tasks with 100% effort. I love learning new skills and will always try my best, and I am not afraid to ask questions. I have either been working or have been involved in an activity since 2020. I was a cheerleader in high school for five years, and I was named captain for two years. I was also an ambassador for my town, which improved my public speaking and allowed me to interact with a variety of different people. I love working with people and I am very outgoing.
Overview
2
2
years of professional experience
Work History
Shift Leader
Papa Murphy's Take And Bake Pizza
10.2022 - Current
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Enforced company policies and regulations with employees.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Resolved conflicts between employees to maintain positive and productive work environments.
Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Scheduled staff shifts to secure adequate coverage and productive workflows.
Collected, arranged, and input information into database system.
Crew Member
Papa Murphy's Take And Bake Pizza
05.2023 - 01.2024
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.