PAIGE SYMUONG
New Iberia,LA
Summary
PROFESSIONAL SUMMARY Emerging accounting professional ready to develop career foundation with expanding operation. Dedicated to keeping records accurate and controls tight to meet all business needs. Systematic and well-organized with strong attention to detail, mathematical acumen, and GAAP knowledge.
Overview
5
5
years of professional experience
Work History
Office Manager
Acadiana Otolaryngology
Lafayette, LA
01.2022 - Current
- Documented all correspondence with practitioners' office staff and kept accurate records using Modern Medicine.
- Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
- Identified decision makers within organizations, made appointments and engaged with these individuals to cultivate referral opportunities.
- Developed highly effective communication, interpersonal and persuasion skills, which were used for interacting with people of all different backgrounds and cultures.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Compared vendor prices and negotiated for optimal savings.
COLLECTIONS SPECIALIST
LHC Group
Lafayette, LA
04.2021 - 01.2022
- Collected documents and made portfolios for collections accounts
- Maintained high volume of calls and met demands of busy and productive group
- Researched accounts and completed due diligence to resolve collection problems
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor
- Compiled and tracked outstanding balances owed to medical facilities
- Processed online and paper appeal submissions and refund requests
- Processed billing calls and answered questions from patients and third-party carriers.
- Negotiated to collect balance in full.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
ACCOUNTING CONSULTANT
JD McNulty & Associates
Lafayette, LA
12.2019 - 11.2020
- Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger
- Upheld strict confidentiality protocols with all client details and tax return information
- Collected and reported monthly expense variances and explanations
- Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions
- Compiled general ledger entries on short schedule with 100% accuracy.
DATA ENTRY CLERK
Delmar Systems, Inc
Broussard, LA
08.2019 - 11.2019
- Answered customer inquiries regarding past payments and accounts
- Recommended ways to improve efficiency and organization
- Resolved minor billing issues
- Searched and retrieved organizational data from electronic database
- Trained entry-level data processors
- Informed superiors of important developments and observations
- Assisted in invoicing processes
- Entered cash receipts
- Assisted other administrative professionals with basic office tasks.
ACCOUNTS RECEIVABLE CLERK
Gas And Supply
Broussard, LA
03.2012 - 10.2013
- Leveraged computerized accounting software to create and maintain accurate customer account records
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy
- Assessed data and information to verify entry, calculation and billing code accuracy
- Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems
- Reported financial data and updated financial records in ledgers and journals
- Reconciled accounts receivable ledger to verify payments and resolve variances
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
CUSTOMER SERVICE SPECIALIST
Office Depot
New Iberia, LA
04.2011 - 07.2012
- Responsible for opening store and facilitating end of day recovery
- Conducted training sessions for new employees
- Coordinated Copy Center assignments
- Resolved conflicts, ensuring customer satisfaction
- Received and processed cash and credit payments
- Served multiple customers simultaneously in a stressful environment,
- Represented the store as an ambassador in a positive and professional manner
- Educated customers about product options to exceed their experience.
Education
High school diploma - General Studies
New Iberia Senior High School
Skills
- SKILLS
- Accounting
- Internal Audits
- General Ledger
- Microsoft Office (5 years)
- Excel (5 years)
- Account Reconciliation (5
- Years)
- Accounts Receivable (2
- Analyzing Data
- Interpreting and
- Producing graphs,
- Identifying trends, and
- Drawing justifiable
- Conclusions from data
- Account Reconciliation
- Accounts Receivable
- Administrative
- Auditing
- Basic
- Billing
- Customer satisfaction
- Data Analysis
- Database
- Financial
- Invoicing
- Excel
- Office
- Organizational
- Account reconciliation
- Specialist
- MS Office
- Updating Customer
- Accounts
- Problem Investigation
- Conflict Resolution
- Attention to Detail
Timeline
Office Manager
Acadiana Otolaryngology
01.2022 - Current
COLLECTIONS SPECIALIST
LHC Group
04.2021 - 01.2022
ACCOUNTING CONSULTANT
JD McNulty & Associates
12.2019 - 11.2020
DATA ENTRY CLERK
Delmar Systems, Inc
08.2019 - 11.2019
ACCOUNTS RECEIVABLE CLERK
Gas And Supply
03.2012 - 10.2013
CUSTOMER SERVICE SPECIALIST
Office Depot
04.2011 - 07.2012
High school diploma - General Studies
New Iberia Senior High School
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