Reliable Bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
3
3
years of professional experience
Work History
Bar Team Leader
Mode X Tequila Bistro
04.2022 - 04.2023
Maximized customer service by training staff, overseeing operations and resolving issues.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Consulted with managers to organize special events and promotions.
Determined business needs by acquiring client feedback for process improvements.
Decreased waste, following strict recipes and drink measurement protocol.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Checked ID cards and verified bar guests were of legal age.
Bartender
Club Oceano
12.2021 - 04.2022
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Operated efficiently in high-volume setting.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Bartender
The Pub, Tavern Restaurant Group
02.2021 - 12.2021
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Server
CONDADO
07.2020 - 02.2021
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Used slow periods to restock supplies, ice, trays and delivery bags.
Education
Bachelor of Science - Psychology
Wright State University
Dayton, OH
Skills
Staff Training
Cash Register Operations
Skilled in Mediation
Strategic Oversight
Health Code Requirements
Safe Work Practices
Customer Relationships
Dining Room Management
Strategic Planning
Suggestive Selling
High-Volume Environments
Cocktail Knowledge
Timeline
Bar Team Leader
Mode X Tequila Bistro
04.2022 - 04.2023
Bartender
Club Oceano
12.2021 - 04.2022
Bartender
The Pub, Tavern Restaurant Group
02.2021 - 12.2021
Server
CONDADO
07.2020 - 02.2021
Bachelor of Science - Psychology
Wright State University
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