Paige Theriault
Frenchville,ME
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Personal Lines Associate
Prudential
09.2022 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Maintained relationships with customers to maximize sales opportunities.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Generated quotes and proposals for clients to match individual needs.
- Followed up promptly with interested clients to close sales.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
- Calculated premiums and established payment methods for sales.
- Designed presentations and marketing materials to promote insurance products.
- Established information necessary for policy development by interviewing clients, requesting records and inspecting property.
- Reviewed client coverage annually to identify new risk exposures and recommended additional products.
Sales Consultant
Pelletier Motors
07.2019 - 09.2022
- Submitting detailed proposals and quotations to customers
- Preparing and delivering sales presentations
- Aligning selling prices with company guidelines
- Travelling to homes and offices of potential clients for appointments
- Maintaining high levels of product and customer knowledge and participating in training programs as appropriate
- Gathering customer income
- Work hand & hand with finance manager for approvals
- Identifying, contacting and qualifying leads
- Always representing the company professionally, ethnically & morally at all times.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Followed up with existing customers to provide additional support and address concerns.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Receptionist
Northern Maine Medical Center
07.2011 - 01.2021
- Interact with patients professionally by phone, email or in-person to provide information and direct to desired staff members
- Confirmed appointments, communicated with clients, and updated client records.
- Schedule appointments
- Resolved customer problems and complaints.
- Handle incoming and outgoing mail
- Provided clerical support to company employees by copying, faxing and filing documents
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
- Able to maintain an organized reception area
- Compile and records medical charts, reports, and correspondence, using computer
- Ensures physician productivity by maintaining calendars; scheduling patient appointments, consultations, and professional meetings.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Science - Nursing
University of Maine At Fort Kent
Fort Kent, ME12.2015
HIGH SCHOOL DIPLOMA -
Fort Kent Community High School
Fort Kent, ME06.2011
Skills
- STRONG WORK ETHIC
- COMMUNICATION
- TIME MANAGEMENT
- LEADERSHIP
- TEAMWORK
- FRIENDLY
- PATIENT
- NEGOTIATING
- INTERPERSONAL SKILLS
- PROFESSIONIALISM
- ORGANIZATION
- DECISION MAKING
- ABILITY TO WORK UNDER PRESSURE
- PROBLEM SOLVING SKILLS
- TASK PRIORITIZATION
- PRESENTABLE
- DATA ENTRY
Timeline
Personal Lines Associate
Prudential
09.2022 - Current
Sales Consultant
Pelletier Motors
07.2019 - 09.2022
Receptionist
Northern Maine Medical Center
07.2011 - 01.2021
Bachelor of Science - Nursing
University of Maine At Fort Kent
HIGH SCHOOL DIPLOMA -
Fort Kent Community High School
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