Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation. Knowledgeable about reading and following specifications, checking tolerances and performing quality reviews. Passionate about attention to detail with a hardworking and diligent nature. Familiar with handling multiple projects in competitive environments. Solid interpersonal and collaboration skills.
Work History
Homemaker and Farmer
8 Years 5 Months
Myself | 05.2018 - Current
Skilled at working independently on a farm taking care of livestock and homestead
Self-motivated, with a strong sense of personal responsibility and quality production
Enhanced my ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Selected and purchased supplies and equipment such as feed, tools, and livestock.
Monitored livestock health and administered medication at established intervals as needed
Fed and watered over 40+ animals according to strict feeding schedules and dietary needs.
Identified, isolated and treated diverse pests and diseases in livestock.
Order Management Representative
2 Years 4 Months
Google Nest | 01.2016 - 05.2018
Reviewed orders for accuracy, errors and omissions
Maintained top 1 or 2 continuously on on meeting and exceeding metrics
Sent emails to communicate order status and informed customers of back-orders or shipping delays
Utilized online tools like Hybris, Registry, and store.nest.com/orders
Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics
Maintained knowledge of new product offerings and changes for order provisioning processes
Virtual Online Setup Specialist
4 Months
Apple With Volt Workforce Solutions | 07.2015 - 11.2015
Served Apple customers with first-of-its-kind Personal Setup sessions
Assisted customers with inner workings of Apple iOS devices, showcasing all features of the Apple products
Helped customers migrate to Apple
Participated in a cross-functional team, trained on a special Quality Assurance project
Evaluated specialist across the United States on call quality and protocol.
Lab Technician
4 Months
Austin Footworks | 03.2015 - 07.2015
Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Customer appointments scheduling and patient in-take
Assisted with lab fabrication duties, as directed
Logged patient information and recorded results into system
Performed data entry and completed proper paperwork
Selected materials and made cast measurements, model modifications, and layouts.
Placed supply orders, restocked supplies and merchandised products for purchase by customers.
Field Marketing/Crew Leader
4 Years
Clif Bar & Co | 03.2011 - 03.2015
Served as Brand Ambassador; responsible for creating an educational and fun customer service experience
Engaged public sporting expos, conferences, and unique events around the State of Texas
Staged and presented booths and product in an attractive manner
Recorded and analyzed consumer feedback, competitor behavior and trends, and reported analyzed efforts to the Field Marketing Manager.
Lab Technician
11 Months
Foot Pain Relief Store | 02.2014 - 01.2015
Assist the Pedorthist with fabrication activities and fitting
Customer appointment scheduling and patient in-take
Billing, insurance verification and claims processing.
Education
Associate of Science - Kinesiology, Specialization in Sports Management
Texas A&M University College Station | College Station, TX | 12.1999
Associate of Arts - Liberal Arts And General Studies
McLennan Community College | Waco | 05.1996
Alpha Chi Omega Sorority
Skills
Strong Communication Skills
Attention to detail
Quality Assurance
Friendly Outgoing Personality
Driven to Satisfy Customers
Good Working Knowledge of Computers including
Microsoft Office
Mac and PC Platforms
Touch-Type 45 WPM
Data Entry Skills
Creative Thinking
Dependable and Responsible
Recordkeeping Skills
Order Process Management
Order Fulfillment
Timeline
Homemaker and Farmer
Myself
05.2018 - CurrentRead More
Order Management Representative
Google Nest
01.2016 - 05.2018Read More
Virtual Online Setup Specialist
Apple With Volt Workforce Solutions
07.2015 - 11.2015Read More
Lab Technician
Austin Footworks
03.2015 - 07.2015Read More
Lab Technician
Foot Pain Relief Store
02.2014 - 01.2015Read More
Field Marketing/Crew Leader
Clif Bar & Co
03.2011 - 03.2015Read More
Texas A&M University College Station
Associate of Science from Kinesiology, Specialization in Sports Management
Read More
McLennan Community College
Associate of Arts from Liberal Arts And General Studies