Paige Tinsley
shawnee,OK
Summary
Dynamic Family Peer Support Specialist with a proven track record at Red Rock Behavioral Health Services, skilled in recovery guidance and emotional support. Adept at building trust and empowering clients through effective problem-solving and motivational interviewing. Committed to enhancing client outcomes through tailored support strategies and comprehensive documentation.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Family Peer Support Specialist
Red Rock Behavioral Health Services
02.2023 - Current
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Enhanced client recovery by providing emotional support and practical guidance.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
- Maintained accurate documentation of client interactions, supporting case management efforts.
Certified Nursing Assistant
Primerose
11.2020 - 12.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Administrative Assistant
Federal Aviation Administration, FAA
04.2017 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
Optometric Technician
Dr Greenhaw and Associates
01.2016 - 10.2017
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Waitress
S&B's Burger Joint
08.2013 - 10.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
X-Ray Tech/Phlebotomist
Heritage College
Oklahoma City, OK04-2011
Newcastle Highschool
Newcastle, OK05-2009
Skills
- Peer support ethics
- Recovery guidance
- Boundary setting
- Substance abuse awareness
- Problem-solving skills
- Mental health advocacy
- Motivational interviewing
- Leadership skills
- Appointment scheduling
- Family assistance
- Behavioral health
- Emotional support
- Documentation and reporting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified Wellness Coach
- FPRSS
- CNA
- PCA
Languages
English
Full Professional
Timeline
Family Peer Support Specialist
Red Rock Behavioral Health Services
02.2023 - Current
Certified Nursing Assistant
Primerose
11.2020 - 12.2022
Administrative Assistant
Federal Aviation Administration, FAA
04.2017 - 08.2020
Optometric Technician
Dr Greenhaw and Associates
01.2016 - 10.2017
Waitress
S&B's Burger Joint
08.2013 - 10.2017
X-Ray Tech/Phlebotomist
Heritage College
Newcastle Highschool
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