Summary
Overview
Work History
Education
Skills
Timeline
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Paige Torres

Alhambra,CA

Summary

I am a highly organized individual with experience in HR, recruiting and employee relations. Possesses excellent organizational and communication skills, with a proven ability to work positively with different teams and cultures. Dedicated to increasing company morale, developing employee engagement and ensuring compliance with labor laws and regulations.

Overview

14
14
years of professional experience

Work History

Human Resources Administrator

Norchem
04.2023 - 07.2023
  • Provided guidance on HR policies and procedures to ensure compliance with applicable laws and regulations
  • Facilitated resolution of conflicts between departments or between supervisors and subordinates
  • Advised senior management on diversity initiatives to ensure a positive work environment for all employees
  • Collected employee time records to process weekly payroll or distribute checks
  • Collaborated with department supervisors to develop hiring policies and procedures
  • Coordinated payroll processing in compliance with applicable laws and regulations
  • Implemented processes for onboarding new employees including orientation programs and training materials
  • Researched best practices in human resources management and provided recommendations.

Franchise Sales Coordinator

Purchase Green
12.2022 - 04.2023
  • Booked meeting venues and served as main point of contact for sales events
  • Prepared presentations and communications materials for senior leadership team
  • Supported sales leaders in scheduling customer meetings, booking travel, and securing hotel accommodations
  • Coordinated with other supervisors, combining group efforts to achieve goals
  • Resolved franchisee complaints or answered franchisee questions
  • Attended and recorded sales meeting minutes, distributed meeting notes and assigned follow-up actions
  • Handled sales representative inquiries related to orders, product replacements and credits.

Human Resources Administrator

The Howard Johnson Hotel & Conference Center
01.2017 - 12.2022
  • Streamlined HR efficiencies, coordinated new hire orientations, and provided onboarding and training for new employees
  • Post job ads on indeed, as well as set up interviews
  • Prepared all human resource documentation, including new hire letters, employee contracts, and policies
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures
  • Updated HR database with new employee information, changes in benefits, and other details
  • Directed and controlled various benefit programs including medical, dental, and vision packages
  • Every week coordinate manager/supervisor meetings
  • Join the department manager on all interviews as well as make the final decision if the candidate meets the requirements
  • Manage and process payroll bi-weekly any discrepancies addressed with the department manager/ supervisor
  • Assist accounting with any discrepancies on invoices contact company directly via email or phone
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration
  • Advocated for staff members, helping to identify and resolve conflicts
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures
  • Prepared new hire letters, employee contracts and corporate policies
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork
  • Check-in with all departments make sure everything is running smoothly.

Social Media Assistant

Buena Vista Recovery Centers
11.2019 - 12.2020
  • Created engaging content to keep social media channels updated and on brand
  • Researched emerging trends in social media marketing industry to ensure up-to-date knowledge of relevant technologies
  • Created and managed content for multiple social media platforms, including Facebook, Twitter, Instagram, YouTube and LinkedIn
  • Analyzed web analytics data to evaluate effectiveness of campaigns and optimize performance accordingly
  • Responded promptly to customer inquiries via direct messages or comments on various profiles.

Administrative Assistant

IDUSA
01.2016 - 01.2017
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Received and routed business correspondence to correct departments and staff members
  • Drafted professional memos, letters and marketing copy to support business objectives and growth
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security
  • Kept the reception area clean and neat to give visitors positive first impression.

Data Entry Specialist

Nationwide Legal, LLC
01.2010 - 01.2016
  • Evaluated source documents to locate information needed for each data entry field
  • Managed large data projects, including workflow scheduling, data entry and accuracy verification
  • Corrected any data entry error to prevent later issues such as duplication or data degradation
  • Sorted documents and maintained organized filing process
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
  • Reviewed completed work for compliance with regulations
  • Added documents to file records and created new records to support filing needs
  • Drafted reports for upper management as directed
  • Utilized multiple software programs to manage data entry functions
  • Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

Education

GED -

East Los Angeles Skills Center
Los Angeles, CA
01.2009

Skills

  • Coordinate Recruitment Strategies
  • New Employee Training
  • Promotion Coordination
  • Policy and Procedure Development
  • Safety Control
  • Specialized HR Projects
  • Benefits Administration
  • Time Tracking and Payroll Administration

Timeline

Human Resources Administrator

Norchem
04.2023 - 07.2023

Franchise Sales Coordinator

Purchase Green
12.2022 - 04.2023

Social Media Assistant

Buena Vista Recovery Centers
11.2019 - 12.2020

Human Resources Administrator

The Howard Johnson Hotel & Conference Center
01.2017 - 12.2022

Administrative Assistant

IDUSA
01.2016 - 01.2017

Data Entry Specialist

Nationwide Legal, LLC
01.2010 - 01.2016

GED -

East Los Angeles Skills Center

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Paige Torres