Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Paige Trahan

Rayne,LA

Summary

Accomplished professional passionate about helping staff and anyone involved in business. Always eager to help bring out the best in employees and other members of the company. Proven track record of improving employee performance and morale. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Facility Manager

ZenDog
04.2023 - 10.2024
  • Assisted in training new hires and holding staff members accountable
  • Educated all staff on proper protocols and expectations
  • Created a daily plan everyday for each staff member and dog
  • Assisted in creating new plans as needed if the day to day changed in any way
  • Maintained excellent customer service while managing a team of 10+ employees within a wide range of ages
  • Cultivated and maintained work culture through team building and positive interactions
  • Collaborated with upper management on projects related to social media posts and potential company events

FRONT DESK

ZenDog
10.2022 - 10.2024
  • Demonstrated excellent communication skills when interacting with customers over the phone, through email, or via text message
  • Responded immediately and effectively to emergency situations following company protocols
  • Resolved customer issues professionally while maintaining composure under pressure
  • Escalated issues to the owner as needed
  • Performed various administrative duties such as filing documents, typing reports, updating logs and records, and scheduling appointments
  • Used various computer systems to verify information, process purchases, and make sure all accounts were accurate

PATIENT NAVIGATOR

Ochsner Lafayette General
07.2022 - 01.2023
  • Gathered important information from patients regarding health history, medications, and insurance coverage for accurate record keeping
  • Used technology platforms such as electronic medical records software programs when gathering important information about patients
  • Assisted with scheduling appointments for local Primary Care Physicians within the Ochsner system

Education

MASTER OF BUSINESS ADMINISTRATION (M.B.A.) -

University of Louisiana at Lafayette
08.2023

BACHELOR OF SCIENCE (B.S.) - KINESIOLOGY- PRE PROFESSIONAL STUDIES

University of Louisiana At Lafayette
12.2020

Skills

  • Database Management
  • Adaptability and Flexibility
  • Relationship Building
  • Professional Demeanor
  • Data Organization
  • Verbal & Written Communication
  • Problem-solving abilities
  • Documentation and Recordkeeping
  • Performance Evaluations

References

Available upon request

Timeline

Facility Manager

ZenDog
04.2023 - 10.2024

FRONT DESK

ZenDog
10.2022 - 10.2024

PATIENT NAVIGATOR

Ochsner Lafayette General
07.2022 - 01.2023

MASTER OF BUSINESS ADMINISTRATION (M.B.A.) -

University of Louisiana at Lafayette

BACHELOR OF SCIENCE (B.S.) - KINESIOLOGY- PRE PROFESSIONAL STUDIES

University of Louisiana At Lafayette

Similar Profiles

CREATE PROFILE
Paige Trahan