Paige Vigil
Leadville,CO
Summary
Highly Analytical Human Resources & Accounting Professional Human Resources Management | Business Development | Program Planning Highly efficient and people-oriented professional with proven success across human resource management, accounting operations, and business development. Solid background in increasing efficiency and accuracy while simultaneously decreasing lead time through process development and optimization. Impeccable record of maintaining a record of over 90% performance at the US Bank. Proficiencies in steering the complete recruitment cycle from pre-screening activities to hiring and onboarding. Articulate communicator with the ability to forge and foster professional relationships with key stakeholders, employees, and teams. Experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Accountant I/ Payroll Specialist
Lake County Government
10.2022 - Current
- Performed reoccurring accounting duties including but not limited to: account reconciliation, journal entries, sales tax filing, 941 and SUTA tax filing, financial reporting, accruals, and accounts payable
- Executed payroll biweekly for 160-185 employees, depending on season
- Drove efficiencies in AP and payroll processing
- Attended national conference for software training on Tyler Technologies ERP Pro 10
- Managed purchasing cards for organization including creating users, issuing cards, reviewing and approving transactions, initiating credit limit increases and closing accounts
- Fostered relationships with multiple departments to provide accurate grant financial reporting
- Initiated and presented enhanced AP and payroll processes to improve efficiency within Finance Department
- Received award for Lake County Government 2023 Rookie of the Year
- Supported Finance Director in the annual single audit
- Provided guidance and reporting support for annual budget process
- Improved accuracy of payroll with attentiveness to detail, correction of general ledger posting, federal and state tax returns, and retirement contributions
- Improved relationships with other departments through effective communication and availability
- Created new GL account codes as needed.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Maintained strict confidentiality of all payroll information and records.
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Tracked employee vacation, sick and personal time.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Developed and implemented payroll procedures to streamline workflow.
- Resolved payroll discrepancies quickly and successfully.
- Handled day-to-day accounting processes to drive financial accuracy.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
Human Resources & Accounting Specialist
KW Construction & Restoration
10.2020 - 09.2022
- Oversaw various facets of HR operations including job posting creation, applicant tracking, interview scheduling, recruitment, onboarding, and paperwork
- Steered payroll, time approval, and overtime, along with benefits administration, AP/AR, account reconciling, and conflict resolution for over 60 employees
- Maintained accuracy across accounting functions by partnering with the accountant to reconcile accounts, uncovering anomalies, and remediating inconsistencies
- Fostered relationships with the employees and teams to foster team efforts and a collaborative environment for improved performance
- Supported a diverse range of functions for the owner including commercial and residential lease management for various properties as well as accounting operations for three businesses using QuickBooks
- Increased overall efficiency and accuracy while simultaneously reducing the time taken by designing and incorporating a robust payroll process, transitioning to digital timekeeping, and enforcing paid time off the process
- Improved employee satisfaction by creating and implementing standard operating procedures across payroll, garnishments, child support orders, and paying state/federal taxes for each pay period
- Analytically utilized the Indeed platform to monitor the talent pool, screen and select candidates with potential, and hire new employees to meet the staffing requirements
- Delivered outstanding performance and achieved a promotion within 6 months of starting as well as three raises before the completion of two years
- Coordinated with the city/county for child support paperwork and made tax payments; was accountable for software integration, VoIP implementation, journal entries, and executive officer support
- Curated a new employee handbook consisting of updated laws and information while maintaining clear and precise language to avoid confusion
- Utilized key software to manage estimates and draw a budget-to-cost comparison via exporting and manipulating data in Excel spreadsheets and importing a compatible version into the operating software.
- Coached, trained and delegated tasks to 3 team members to meet specific department goals.
- Input financial data and produced reports using ComputerEase.
- Analyzed financial information and made proactive adjustments.
- Managed payroll operations for team of 65 employees.
- Initiated biweekly payroll procedures and provided accurate and on-time compensation for employees.
- Audited and analyzed payroll information and produced payroll returns to reduce outsourcing costs.
- Provided journal entries and performed accounting on accrual basis.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Oversaw and managed hiring process and assisted human resources.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Developed and coordinated employee training programs to improve productivity and performance.
- Developed and implemented onboarding and orientation programs for new employees.
- Administered employee benefits programs and assisted with open enrollment.
- Collaborated with managers to identify and address employee relations issues.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Assisted with writing job postings and job descriptions for boards.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and monitored employee recognition programs.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Managed payroll and benefits for employees.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Transferred data and documents to facilitate system migration and software updates.
Universal Banker
US Bank, N.A.
01.2016 - 10.2018
- Spearheaded cash handling, vault volume management, loan origination, second mortgages, account management, customer service, and data management while ensuring impeccable compliance with privacy regulations
- Facilitated operations manager to efficaciously conduct in-depth audits, and organize paperwork and timeline
- Successfully maintained a performance record of 90% through proficient cash management, weekly cash ordering and sending, replenishing or withdrawing cash per requirement, and maintaining cash volume between -20% to +10%
- Earned promotion from Teller to Universal Banker by outpacing colleagues, as well as exhibiting outstanding performance and potential in the 90-day review
- Served as the ATM Teller to manage, replenish, and audit cash in the ATM and as Vault Teller to order cash through the federal reserve, monitor overall cash total, and maintain money efficiency.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Balanced teller drawers and ATM cash.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Executed wire transfers, stop payments and account transfers.
Guest Services Supervisor
Marriott
01.2015 - 01.2016
- Supervised key activities encompassing customer service, invoicing, billing, departmental scheduling, team management, and sales operations to ensure performance following business goals
- Ensured compliance by planning and performing brand standard audits and night audits
- Methodically managed front office staff scheduling based on projected reservations, check-outs, large groups, and events
- Coordinated with the sales team to devise, plan, as well as orchestrate large groups and events; confirmed the execution of the best experience through detailed discussion and strong internal communication
- Collaborated with the manager in the successful reconstruction of team morale and optimization of existing processes resulting in significant performance enhancement
- Achieved quick promotion from desk associate to guest services supervisor by demonstrating outstanding performance and leadership as well as maintaining efficiency and accountability
- Refined operational efficiency across the new hotel location in Westminster Marriott by building and developing a high-functioning team as well as by training new hires on company protocols and best practices.
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Supported team members by offering constructive feedback and coaching as needed.
- Reviewed upcoming events and planned for expected challenges.
- Maintained high employee satisfaction and performance with hands-on and collaborative style.
- Trained junior team members in customer service strategies and property policies.
- Monitored team performance to confirm customer service standards were consistently met.
- Analyzed customer feedback to identify areas requiring improvement.
- Led weekly staff meetings to maintain continuity of service and quality standards.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Supervised team of 5 front desk agents and helped to resolve issues arising during shifts.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
Education
Master's Degree in Human Resource Management - Project Management
Colorado State University-Global
Denver, CO08.2025
Certificate - Financial Accounting
Harvard Business School Online
Online06.2023
Bachelor of Science in Business Administration and Marketing -
Colorado State University
Fort Collins, CO12.2015
High School Diploma -
LAKE COUNTY HIGH SCHOOL
Leadville, CO05.2012
Skills
- Customer Service
- Payroll/Benefits Management
- Operational Efficiency
- Process Development/Optimization
- Conflict Resolution
- MS Office Suite
- Data Reconciliation
- Data Imports
- Time Sheet Review
- Exceptionally Organized
- Excellent Writing Skills
- Internal Controls
- Meeting Deadlines
- Interpersonal and Written Communication
- New Hire Processing
- Employee Relations
Certification
Current Notary Public
Actively pursuing Certified Health & Wellness Coach and Holistic Nutritionist certifications
Passionate about overall well-being and continuously embracing positive habits and lifestyle improvements.
Timeline
Accountant I/ Payroll Specialist
Lake County Government
10.2022 - Current
Human Resources & Accounting Specialist
KW Construction & Restoration
10.2020 - 09.2022
Universal Banker
US Bank, N.A.
01.2016 - 10.2018
Guest Services Supervisor
Marriott
01.2015 - 01.2016
Master's Degree in Human Resource Management - Project Management
Colorado State University-Global
Certificate - Financial Accounting
Harvard Business School Online
Bachelor of Science in Business Administration and Marketing -
Colorado State University
High School Diploma -
LAKE COUNTY HIGH SCHOOL
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