PAIGE WEIDLER
Tucson,AZ
Summary
Enthusiastic Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service and proficiency andtraining in customerrelations. Motivated to learn, grow and learn. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Customer Relations Attention to Detail Clear Communication Problem Solving Documentation and control Business administration Credit and collections Contract negotiations Office management Organizational skills Clear oral/written communication
Overview
11
11
years of professional experience
Work History
Store Manager
TMX Finance Family of Companies
Tucson, Az
07.2022 - Current
- Assist in managing overall store performance by meeting Key Performance Indicators (KPIs) and tracking, analyzing, andtraining Team Members on various performance reports
- Maintain office security and conduct proper opening and closingprocedures, including management of vault, cash drawer, and bank deposits
- Ensure a work environment that upholds compliance with Company policies and procedures, as well aslocal, state, and federal laws and regulations
- Utilized personal vehicle to complete bank deposits and other Company business throughout the workday
- Work efficiently in a rapidly changing and fast-paced environment and handle multiple challengingt asks with ease to meet individual and team performancestandards
- Utilize strong interpersonal skills to communicate andinteract with customers and Team Members at all levels
- Ability to maintain a full-time work schedule with regular in-personal attendance
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Completed point of sale opening and closing procedures
- Managed inventory control, cash control, and store opening and closing procedures
- Implemented business strategies, increasing revenue and effectively targeting new markets
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Established customer service standards and monitored staff compliance.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Prepared monthly reports on sales figures, expenses, profits.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Office Manager
Taylored Painting LLC
Tucson, AZ
01.2019 - Current
- Handled all incoming business and client requests for information
- Solved problems timely and effectively, ensuring customer satisfaction
- Coordinated changes to agreement which might occur during contract lifetime
- Administered over 20 new contracts ranging in value from $500 to $9,984
- Used brushes, spray guns and paint rollers to paint surfaces
- Managed daily operations by scheduling and coordinating appointments, assisting customers in selecting and matching colors and preparing invoices and bank deposits
- Selected premixed paints or mixed required portions of pigment, oil and thinning and drying substances to prepare paint to match specified colors.
- Managed, scheduled and coordinated office functions and activities for employees.
- Provided administrative support to management team including preparing reports and presentations.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Managed office budget to handle inventory, postage and vendor services.
- Used judgment and initiative in handling confidential matters and requests.
SALON FLOOR MANAGER
Aja experience
Tucson Estates, AZ
01.2013 - 01.2019
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Increased sales by offering advice on purchases and promoting additional products
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
- Managed inventory of hair products and items and requested new supplies to meet expected demands
- Consulted with clients on current trends and offered advice on flattering cuts and styles
- Prepared clients for hair cuts and styles with soothing shampoo work
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Assigned tasks to team members in accordance with their skillset.
- Promoted teamwork among team members by encouraging collaboration on projects or initiatives.
- Performed quality assurance procedures to deliver products and services that met standard grade.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer complaints or escalated them as necessary for further resolution.
Jted
Vocational Schools
Tucson, AZ
08.2014 - 05.2015
Education
Cosmetology -
Jted
Tucson, AZSkills
- Customer Service Management
- Supply Ordering
- POS Systems
- Project Management
- Store Operations Oversight
- Accurate Cash Handling
- Flexible Schedule
- Local Filing Requirements Knowledge
- Documentation Review
- Title Examination
- Conflict Resolution
- Repayment Negotiations
- Skip Tracing
- Delinquent Account Management
- Outbound Calling
Timeline
Store Manager
TMX Finance Family of Companies
07.2022 - Current
Office Manager
Taylored Painting LLC
01.2019 - Current
Jted
Vocational Schools
08.2014 - 05.2015
SALON FLOOR MANAGER
Aja experience
01.2013 - 01.2019
Cosmetology -
Jted
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