Summary
Overview
Work History
Education
Skills
Timeline
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Paige Wright

Dayton,OH

Summary

Excelled in customer service, ensuring high satisfaction levels through effective problem-solving and critical thinking. Punctual Oil Changer bringing 2 years of vehicle maintenance and repair. Well-versed in testing vehicles, repairing mechanical equipment, and completing oil changes. Familiar with maintenance process for large majority of auto makes and models. Friendly and team-minded individual dedicated to delivering high-level customer service. Dedicated to satisfying customer needs with high-quality automotive support. Proficient in changing oil and filters, as well as maintaining additional systems such as tires. Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. Trained and mentored multiple new employees. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment.

Overview

3
3
years of professional experience

Work History

Package Handler

FedEx Ground
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Lube Technician

Valvoline Instant Oil
11.2022 - Current
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Ensured customer trust with transparent communication about necessary services and repair costs.
  • Exceeded performance targets regularly by quickly diagnosing problems and executing appropriate solutions.
  • Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
  • Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.
  • Supported business growth through consistent delivery of top-notch service, resulting in positive client referrals.
  • Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.
  • Delivered exceptional service quality through strong attention to detail in all aspects of vehicle care.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Elevated overall service experience for clients through skilled tire rotations, brake inspections, fluid checks, and filter replacements as needed.
  • Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
  • Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
  • Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.

Team Member

Gmi Companies
05.2021 - 10.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

Saint Gregory High
2022

Skills

  • Heavy Lifting
  • Warehouse Safety
  • Package unloading
  • Packaging
  • Willing to Learn
  • Problem-Solving
  • Team Collaboration
  • Critical Thinking
  • Inventory organization
  • Relationship Building
  • Work Planning and Prioritization
  • Job Planning
  • Sales
  • Time management
  • Retail
  • Customer service

Timeline

Lube Technician

Valvoline Instant Oil
11.2022 - Current

Team Member

Gmi Companies
05.2021 - 10.2022

Package Handler

FedEx Ground

Saint Gregory High

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Paige Wright