Summary

Overview

Work History

Education

Skills

Timeline

PAIGE D. DEHN

Monticello,MN

Summary

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. History of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

years of professional experience

Work History

Business Office Manager

Auto Color And Industrial Supply

09.2022 - Current

Updated reports, managed accounts, and generated reports for company database
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
Resolved financial discrepancies and customer billing issues with timely attention
Maximized cash flow through optimal billing and collection processes
Analyzed financial data to identify trends and develop forecasts for future financial performance
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
Successfully managed budgets and allocated resources to maximize productivity and profitability
Defined clear targets and objectives and communicated to other team members
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies
Prepared month-end closing entries for detailed reporting and recordkeeping
Oversaw bookkeeping and accounting systems and entered data into systems accurately
Managed invoices for new materials and parts.
Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current
Maintained good working relationships with vendors and resolved disputes
Prepared vendor invoices and processed incoming payments
Recorded deposits, reconciled monthly bank accounts and tracked expenses
Posted daily receipts and payments in accordance with corporate protocols
Received incoming shipments, compared contents against associated records and transmitted to proper department
Reviewed order data to verify transactions and shipping dates.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols
Processed invoices and order forms for goods received and shipped for proof of transactions
Operated equipment such as forklifts and balers to move outgoing shipments to loading area
Communicated with vendors and suppliers to verify timely delivery of goods
Verified transactions, product orders and shipping dates and entered information into databases and reports
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions
Completed payroll accurately and timely to meet employee expectations

Inside Sales Agent, Team Lead, Agent, Assistant/ Transaction Coordinator

Kris-Lindahl Real Estate

02.2021 - 12.2022

Determined needs, delivered solutions, and overcame objections through consultative selling skills
Utilized data and analytics to identify target markets and understand customer needs
Used CRM software to maintain detailed contact logs and account records
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company
Contributed to team objectives in fast-paced environment
Set and achieved company defined sales goals
Maintained current knowledge of evolving changes in marketplace
Prepared and maintained accurate property listings, sales contracts and closing documents
Coordinated appointments to show marketed properties
Developed and deployed marketing collateral to promote properties and drive sales
Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel
Prepared and distributed weekly reports on real estate market trends to inform clients and agents
Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use
Coordinated leads management with FollowUpBoss and HubSpot CRM software to improve efficiency with prioritized prospects
Managed filing system, entered data and completed other clerical tasks
Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy

CFO

Day Dreams Woodworking

06.2018 - 08.2022

Monitoring accounts payable and receivable
Post business transactions, process invoices, verify ﬁnancial data for use in maintaining accounts payable records
Provide other clerical support necessary to pay the obligations of the organization
Maintain meticulous records of outstanding payables
Posts customer payments by recording cash, check, and credit card transactions
Updates receivables by totaling unpaid invoices
Created and deployed initiatives to outperform revenue targets and increase company value.
Developed and oversaw yearly budgets and capital structure of company to determine best mix of debt, equity and internal financing.
Standardized and enhanced business assets across company to achieve common goals.
Oversaw accounts payable and receivable to track income and expenditures, drive statutory compliance and provide quantitative financial information.
Implemented cost reduction initiatives and process improvements to optimize efficiency and productivity.
Oversaw production, pricing and distribution activities to generate profit for company.
Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

Military Police Officer

Army National Guard

05.2016 - 03.2021

Monitored and investigated suspicious persons and situations and unusual activities
Executed on-time project management of complex issues for senior leadership
Partnered with team members to implement service initiatives and achieve team objectives
Diffused hostile situations with effective negotiation techniques
Determined elevation and grid azimuths with maps and map overlays
Patrolled areas and allowed restricted area access for authorized personnel
Supported management by accurately planning, resourcing and executing more vehicular and dismounted operations
Maintained riﬂes, machine guns, mortars and hand grenade
Responded to emergency calls to provide assistance to citizens in need
Monitored crowded public areas and events to mitigate risk and promote safety

Motorclothes Assistant Manager

Zylstra Harley Davidson

01.2020 - 02.2021

Supervised day-to-day operations to meet performance, quality and service expectations
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
Mentored team members to enhance professional development and accountability in workplace
Helped with planning schedules and delegating assignments to meet coverage and service demands
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Made hiring recommendations to increase company's productivity and profitability with quality workers
Maintained professional demeanor by staying calm when addressing unhappy or angry customers
Defined clear targets and objectives and communicated to other team members
Prepared and mailed invoices to customers, processed payments, and documented account updates
Managed and responded to correspondence and inquiries from customers and vendors
Received incoming shipments, compared contents against associated records and transmitted to proper department
Packed, secured, labeled and applied postage to materials to prepare items for shipment
Verified orders by comparing names and quantity of items packaged with shipping documents

Receptionist Administrator

Twin Cities Harley Davidson

01.2019 - 09.2019

Motor clothes sales
Greeting and welcoming guests and providing them with a positive ﬁrst impression of the organization
Directing guests and answering their questions
Notifying other workers of visitor arrival
Maintaining security and telecommunications systems
Complying with procedures, rules, and regulations on keeping a safe and clean reception area
Contributing to the team by accomplishing tasks as needed
Answering the telephone; taking and relaying messages; providing information to callers
Receiving and sorting mail and packages
Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Handled complaints and questions, and re-directed calls to other team members.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Oversaw office equipment maintenance to support continuous and uninterrupted operations.

Custom Cabinet Maker

Mikes Woodworking

06.2014 - 06.2018

Measured and cut materials to specified dimensions to achieve precise fit
Installed hardware such as drawer pulls, hinges, and handles
Assembled cabinet components using glue and mechanical fasteners to create strong, durable products
Maintained safe and organized workspace to minimize risk of injury
Constructed custom cabinets for residential and commercial spaces using varied hand and power tools
Sanded and finished surfaces to create smooth, polished appearance
Cut plywood, MDF and solid wood to size
Developed and retained excellent tool and machinery skill to produce consistent, top-quality work