Paige Knauff
Saginaw,MI
Summary
Hardworking job seeker looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills. Seeking a position of which gained experience and education can help to achieve company goals while providing great experience in the field.
Overview
8
8
years of professional experience
Work History
Foster Care Case Manager
Wellspring Lutheran Services
08.2023 - 06.2024
- Completed regular visitations to check on children, families and home environments.
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Attended proceedings and testified for cases.
- Checked with newly placed children frequently to support comprehensive success and assimilation.
- Updated multiple case records daily with all client contacts and information.
- Strengthened child-parent relationships through facilitating supervised visitations and providing support during reunification processes.
- Maintained up-to-date knowledge of current research, policy changes, and best practices in child welfare through professional development opportunities.
- Enhanced family stability by conducting comprehensive assessments and developing individualized service plans.
Front Counter Attendant
Washington Lanes
12.2021 - 07.2023
- Welcomed guests and maintained pleasant, friendly and professional demeanor.
- Received payment from guests, made change and issued receipts in accordance with cash handling policies and procedures.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Provided excellent customer service for those in person and over the phone to ensure a pleasant experience for guests.
- Remained calm during periods of high volume or unusual events to maintain operating standards and set positive example for team.
- Gained knowledge in the operation systems of the bowling alley machines and the necessary mechanical repairs.
- Maintained cleanliness throughout the concourse and other public areas.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
Pool Attendant
Altman Management Company
06.2021 - 08.2021
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Monitored access to entry and exit points of the complex pool and surrounding areas.
- Completed daily pool maintenance duties by checking chlorine and pH levels.
- Maintained cleanliness of the pool area, bathrooms, and basketball court.
- Attentively monitored swimmers to identify distress.
- Moved umbrellas and lounge chairs at request of guests.
- Completed all opening and closing duties including locking up all equipment at the end of the night.
Office Assistant
Elite Lawn And Landscape
06.2019 - 08.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Scheduled customer service appointments upon request.
- Collaborated with various departments to complete assigned tasks.
- Created purchase orders and tracked invoices to avoid missed or delayed services.
- Created efficient scheduling and routing plans for lawn services to ensure customer satisfaction.
Sales Associate
Clarks Bostonian Outlet
07.2016 - 06.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided information about products catered to each individual customer needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Education
Bachelor of Arts - Psychology
Saginaw Valley State University
Saginaw, MI05.2023
Skills
- Organization and Time Management
- Customer Preferences
- Communications Strategies
- Effective Working Relationships
- High-Volume Environments
- Customer Satisfaction
- Active Learning
- Attentive Service
Timeline
Foster Care Case Manager
Wellspring Lutheran Services
08.2023 - 06.2024
Front Counter Attendant
Washington Lanes
12.2021 - 07.2023
Pool Attendant
Altman Management Company
06.2021 - 08.2021
Office Assistant
Elite Lawn And Landscape
06.2019 - 08.2019
Sales Associate
Clarks Bostonian Outlet
07.2016 - 06.2019
Bachelor of Arts - Psychology
Saginaw Valley State University
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