Summary
Overview
Work History
Education
Skills
Awards
Languages
Certification
Timeline
Generic
Paige Torsak

Paige Torsak

West Valley City,UT

Summary

Dynamic and engaging Lead Bartender at HallPass, skilled in cocktail preparation and customer service. Successfully trained new staff, enhancing team performance and guest satisfaction. Recognized for creating innovative drinks and fostering strong relationships with patrons, resulting in increased repeat business and a vibrant bar atmosphere.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Bartender

HallPass
Salt Lake City, UT
05.2024 - Current
  • Poured wine, beer, and cocktails for patrons.
  • Effectively multitasked within fast-paced environment.
  • Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
  • Verified the age of customers purchasing alcoholic beverages.
  • Assisted management in developing promotional activities such as contests or giveaways.
  • Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
  • Prepared mixed drinks according to standard recipes.
  • Monitored guest consumption of alcohol to ensure that no one became overly intoxicated.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
  • Developed drink menus using seasonal ingredients, new products or specialties of the house.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Server

Twist Bar and Bistro and The Exchange Nightclub
Salt Lake City, UT
01.2024 - 06.2024
  • Hookah Service, Cocktail service, Bottle Service
  • Prepared and served alcoholic beverages in accordance with company standards.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Served cocktails, beverages, and selected dishes promptly and accurately.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Ensured cleanliness of tables, bar area, and workstations at all times.

Host

Flemings Steakhouse
Salt Lake City, UT
07.2023 - 12.2023
  • Managed dining room layout to maximize efficiency of staff members.
  • Processed payments from customers using a POS system.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Assisted servers in seating guests by escorting them to their tables.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Checked identification for guests who appeared under age 21.
  • Managed incoming calls during busy shifts.

Host

Fleming's Prime Steakhouse and Wine Bar
Salt Lake City, UT
06.2023 - 12.2023
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions
  • Took reservations over phone and in person
  • Ran books at the host stand
  • Provided customers with accurate wait times and monitored waiting list
  • Assisted servers in seating guests by escorting them to their tables
  • Managed dining room layout to maximize efficiency of staff members
  • Served as point-of-contact for guest complaints or special requests
  • Managed incoming calls during busy shifts
  • Inspected dining areas for any damages or defects
  • Checked identification for guests who appeared under age 21
  • Provided excellent customer service by anticipating customer needs
  • Assisted other departments when needed such as bussing tables or delivering food orders
  • Handled payments through a POS system
  • Opened the door for all guests

Guest Service Associate

St. George Day Spa
St. George, UT
04.2022 - 04.2023
  • Arranged special accommodations for guests to enhance visitor experiences
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions
  • Cultivated strong value-added relationships with customers daily by delivering product knowledge to drive business development
  • Conducted transactions, confirming patient information and processing according to standard protocol
  • Secured revenue, accurately monitoring cash intake, verifying receipts and maintaining store policy updates to sales reports
  • Provided details and directions for area attractions
  • Provided administrative support to coworkers, taking on additional tasks during high volume periods
  • Corrected guest issues promptly with knowledgeable and friendly service
  • Managed guest check-in and check-out procedures, reservations and payments
  • Managed customer complaints and rectified issues to complete satisfaction

VP of Events and Public Relations

Utah Tech University Peer Coach Program
St. George, UT
03.2021 - 12.2022
  • Planned and conducted orientation programs and group conferences to promote adjustment of individuals to new life experiences
  • Attended class meetings, study sessions and events
  • Directed and participated in recruitment and enrollment activities
  • Assisted teachers with class instruction and activities
  • Scheduled one-on-one meetings with students during the semester and provided academic assistance
  • Provided crisis intervention to students dealing with difficult situations at school or at home
  • Met with instructors outside of class to develop class schedules and lesson plans
  • Counseled individuals to help them overcome personal, social or behavioral problems affecting educational or vocational situations
  • Maintained professionalism and efficiency while working closely with leadership
  • Created engaging content for media releases, social media platforms and newsletters
  • Prepared or delivered speeches to further public relations objectives
  • Coordinated and allocated equipment, supplies and staff for events
  • Oversaw event happenings in progress, answered guests' questions, acted promptly to resolve problems and trained and supported less experienced event volunteers
  • Created program activities, agendas and budgets based on client requirements
  • Oversaw work of up to 50 staff seamlessly executing professional events
  • Researched vendors and locations, organized and purchased supplies for events, coordinated event setup and teardown and liaised between event staff and facilities staff
  • Implemented promotional strategies to maximize conference and convention attendees

Front Desk Receptionist

Summit Athletic Club
St. George, UT
06.2022 - 11.2022
  • Signed for packages, recorded deliveries and distributed to personnel
  • Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions
  • Greeted customers, answered general questions and directed to appropriate locations
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries
  • Explained policies and procedures to visitors
  • Responded to inquiries and room requests made online, by phone and via email
  • Maintained business office inventory and equipment by checking stock for needed supplies
  • Monitored reception area to provide a consistently safe, hazard-free environment for customers

Orthodontic Lab Technician

Pulsipher Orthodontics
San Diego, CA
11.2020 - 03.2021
  • Cleaned and calibrated laboratory equipment
  • Modeled patient mouth to produce accurate fits by using dental impression plaster and molds
  • Understood and followed oral and written directions
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Identified needs of customers promptly and efficiently

Construction Worker

Bardsley & Sons Co.
Salem, UT
03.2020 - 08.2020
  • Maintained a clean, safe working environment by removing debris from the job site prior to shift completion
  • Notified supervisors of faulty operations and defective materials to improve production
  • Sustained safety protocols to maintain secure, proper handling of equipment and materials
  • Logged inventory to track supply counts, organize equipment and gather important materials
  • Cultivated strong professional relationships with suppliers and key clients to drive long term business development
  • Scheduled deliveries and installation teams

Education

High school Diploma -

Ramona High school
Ramona, CA
05.2019

Skills

  • Customer service
  • Cocktail preparation
  • Time management
  • Conflict resolution
  • Memory retention
  • Performance improvement
  • Engaging personality

Awards

  • Lorem ipsum dolor sit amet
  • Consectetuer adipiscing elit
  • Sed diam nonummy
  • Nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Languages

  • Lorem ipsum
  • Dolor sit amet
  • Consectetuer

Certification

  • Food and liquor handlers license

Timeline

Lead Bartender

HallPass
05.2024 - Current

Server

Twist Bar and Bistro and The Exchange Nightclub
01.2024 - 06.2024

Host

Flemings Steakhouse
07.2023 - 12.2023

Host

Fleming's Prime Steakhouse and Wine Bar
06.2023 - 12.2023

Front Desk Receptionist

Summit Athletic Club
06.2022 - 11.2022

Guest Service Associate

St. George Day Spa
04.2022 - 04.2023

VP of Events and Public Relations

Utah Tech University Peer Coach Program
03.2021 - 12.2022

Orthodontic Lab Technician

Pulsipher Orthodontics
11.2020 - 03.2021

Construction Worker

Bardsley & Sons Co.
03.2020 - 08.2020

High school Diploma -

Ramona High school

Similar Profiles

CREATE PROFILE