Dependable Executive Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
13
13
years of professional experience
Work History
Office Management / Therapy Assistant
Back In Motion - Chiropractic & Rehabilitation
08.2012 - 10.2015
Answer telephone and respond to patient inquiries
Make outbound calls for appointment reminders and follow-up with patients who missed treatments
Schedule appointments over the telephone and in person
Check patients in and out and collect co-pays
Perform general administrative duties including typing, filing, copying, faxing, etc
Verification of patient insurance for determining benefit coverage
Assist with patient billing and submittal of claims to insurance carriers
Process incoming and outgoing mail
Order and maintain supply inventory
Run errands
Cleaning and light housekeeping duties of office
Made outreach calls to former patients to schedule appointments and get them back as active patients
Help with marketing aspects of the business to generate new interest and gain patients
Provided management to front office to ensure business was running correctly
Billing Code ICD-9 and ICD-10
Therapy/ GXMO Duties:
Take and develop patient x-rays to assist physician with proper diagnosis
Perform patient ultrasounds
Connect patients to muscle stimulator's and spinal decompression machine
Assist with cold laser therapy treatments to help reduce inflammation and swelling
Simulate/Demonstrate physical exercises for patients as prescribed by physician Relocating to Fairview, TN to be closer to family as of 11/1/2015.
Executive Assistant to the CIO and CFO
Carl Karcher Enterprises, CKE
06.2018 - 08.2021
Maintain professional relationships with outside Vendors and Reps to ensure approachability
Reconcile and Approve Expenses within Wells Fargo
Approve Backfill requests in Taleo
Created and maintained Deliverables map for CIO and IT Leadership
Ensure weekly project update compliance
Assist and schedule arrangements for offsite interviewees
Welcome and set up proper training and onboarding for new hires
Coordinate monthly CIO staff meetings cadence
Attend meetings on behalf of the CIO or with the CIO to take minutes and provide proper updates
Route all invoices and statements to our financial manager
Coordinate and create presentations for Quarterly Franchisee onsite meetings
Assist and review CIO’s deliverables for weekly, monthly, and annual meetings
Created project scorecard review by C Suite on monthly basis
Fully owned business and personal calendar for CIO
Maintain organizational changes and updates
Professionally keep confidential information
Reconcile/review/approve for CIO’s direct reports PCard
Complete SAR/IT purchase requests for new hires
Proficiently interact with C level Executives
Schedule all travel for IT Leadership
Submit tickets for executives
Print and have supporting documentation ready for CIO for exec meetings
All Admin work
Project coordinator
Community Health Systems
11.2015 - 06.2018
Duties:
Attend project status meetings (StarPos and PeopleSoft)
Take meeting minutes, revise and send out to appropriate parties
Maintain compliance to project plan
Review presentations and updates prior to meetings to ensure time is used efficiently
Administrative Assistant to Vice President of EBI
Community Health Systems, CHS
10.2015 - 06.2018
Of Enterprise Business Intelligence, Director of Interoperability and Integration, and Director of Data Analytics
Administrative Duties:
Effectively communicating with vendors
Assisting with directory maintenance
Managing calendars for two VP’s, Sr
Director, and Director
Have previously supported CISO and Facility CIO
Completing new user requests for new hires and contractors (AD and VPN access)
Coordinate with new contractors for orientation
Scheduling and coordinating meetings, interviews, events, and other similar activities
Submit tickets in ServiceNow for team
Preparing presentations/correspondence
Complete expense reports for travels
Book all travel for leadership
Track/Approve time for team including time off (sick or vacation)
Answering the phone
Assign seating and update charts
Submitting/approving invoices from vendors
Sending and receiving mail and packages
Keeping my direct reports up to date with communications and daily changes
Updating organizational chart with new hires and interns
Manage SharePoint site for administrative assistant’s department wide
Participate in 40 hours of training
Create spreadsheets to keep track of project status
Complete Quote Qualification Forms
Handle confidential information
Review managers monthly deliverables
Update Divisional Hospital List with new and/or terminated employee’s
Project coordinate/manage using Daptiv
Approve travel expenses for contractors
Review all Capital Expense Reports to ensure compliance
Utilize AS400 to track CER’s
Operate Lawson for all office orders and track incoming invoices
Monitor Executives emails and reply when necessary
Project Management Duties:
Responsible for successful initiation of Key Stats Performance Management Module
Planning and defining Business Requirements
Developing an estimated timeline
Submitting Change Requests as needed
Submitting Incident tickets
Creating all documentation
Provide weekly and daily updates to Executives
Working with Vendors
Managing risks and issues
Testing of product
Monitoring and Reporting progress to Business Partners and Vendors
Resource Planning
Create and host training for End Users
Back in
Assistant Property Manager
CBM Real Estate
08.2021 - Current
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Kept accurate records of all resident and tenant correspondence.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Education
General Diploma -
Miamisburg High School
X-ray Machine Operator -
Ohio Institute of Allied Health
2015
Skills
Schedule Management
Time Management
Office Management Software
Excel Spreadsheets
Social Media Knowledge
Office Management
Verbal and Written Communication
Prioritizing Work
Timeline
Assistant Property Manager
CBM Real Estate
08.2021 - Current
Executive Assistant to the CIO and CFO
Carl Karcher Enterprises, CKE
06.2018 - 08.2021
Project coordinator
Community Health Systems
11.2015 - 06.2018
Administrative Assistant to Vice President of EBI
Community Health Systems, CHS
10.2015 - 06.2018
Office Management / Therapy Assistant
Back In Motion - Chiropractic & Rehabilitation
08.2012 - 10.2015
General Diploma -
Miamisburg High School
X-ray Machine Operator -
Ohio Institute of Allied Health
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