Pai Jei (Lisa) Tsai
Honolulu,HI
Summary
Compassionate and clinical social worker with [Number] years of experience counseling and advocating for clients in [Agency type] organizations. Encourages and empowers clients towards improved self-esteem and decision-making. Strong interest in serving [Type] population. Skilled in conducting assessments, planning treatments, and facilitating therapy sessions. Proficient in DSM-IV diagnostic criteria, ICD-10 codes, and [Software]. Passionate about advocating for clients\' rights and community reintegration. Driven and compassionate social worker with [Number]-year background applying evidence-based practices to positively impact clients. Highly collaborative, organized, and resourceful with excellent clinical acumen. Empathetic professional with over [Number] years of experience interfacing with community liaisons, facilitating individual and group sessions, and monitoring client conditions to coordinate care. Excellent communicator with a knack for building lasting professional relationships. Highly motivated professional with excellent time management and problem-solving skills. Committed to helping individuals and families. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Mental Health Counselor
Kahala Pediatrics
08.2022 - Current
- Documented client progress in confidential files.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Documented patient information, treatment plans, and patient responses.
- Assisted clients to better understand roles as parents, focusing on developing skills to nurture and guide children.
- Performed client assessments and developed treatment plans.
- Deployed implementation guides for evidence-based interventions.
- Utilized meditation and visualization to support clients in meeting therapeutic goals.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Referred clients to other specialists, institutions or support services as necessary.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
- Offered perspective on effectiveness of treatments concerning conditions such as depression and anxiety.
- Leverages excellent oral and written communication skills to interact professionally with staff and clients.
- Offered specific advice to help clients work through educational or occupational issues.
- Implemented variety of evidence-based counseling methods to achieve therapy goals.
- Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
Licensed Clinical Social Worker
Hawaii Center for Children and Families
02.2022 - 03.2023
- Performs initial assessments and evaluations with both the new clients and their family members
- Identify psychological, emotional, behavioral, social, and medical issues
- Diagnose psychological disorders
- Develop and implement client-driven treatment plans and refer them to appropriate services
- In development of the treatment plan, the client's biological, social, cultural, behavioral, and emotional needs are defined to develop increased wellbeing
- Assess client progress through regular meetings or sessions and adjust treatment plans as needed
- Treatment plan and progress updates will be shared with client consent as needed or required
- Oversee assigned practicum and internship students, and masters-level unlicensed clinicians earning hours towards licensing requirements
- Should the licensed clinician cease services with client(s), a required transition service of 2 - 4 weeks must be provided
- Inputs billing appointments within 48 hours of session
- Daily documentation regarding HCCF client meetings or sessions.
Behavioral Health Interdisciplinary Program Mental Health Provider
VA Pacific Islands Health Care System
02.2021 - 07.2022
- Conducts clinical assessment and treatment including individual, group or family psychotherapy, crisis intervention, advocacy, and coordination of linkages to other VA or community service providers/agencies as needed by the Veteran
- Provides a full range of psycho-diagnostic services which requires advanced and expert skill in a range of specialized interventions and treatment modalities used in specialty treatment programs or with special patient populations
- This includes individual, group, and/or family psychotherapy and advanced level psychosocial and/or case management interventions used in the treatment of Veterans with a range of DSM diagnoses, substance abuse/dependence, and poly-traumatic injuries
- Serves as the primary clinician to meet the same day access needs of Veterans requesting mental health care within the clinic
- This includes conducting the same day evaluation in-person or by telephone, according to policy
- Coordinates mental health treatment for Veterans with BHIP, being referred to specialty mental health care, and Veterans returning to BHIP from specialty mental health care
- Conducts risk evaluation and treatment for Veterans within BHIP, including those who are in the REACHVet program and those with a High Risk for Suicide Patient Record Flag
- Provides a DSM diagnosis to determine the psychosocial functioning and needs of Veterans and/or their families
- Provides emergency/crisis interventions that are provided to Veterans in an effort to stabilize
- Provides consultation to other treatment team and staff members regarding psychosocial needs of Veterans and/or their families and the impact of the identified psychosocial problems on Veterans health care planning, compliance with treatment, and discharge planning.
Planning Support & Clinical Staff
Hawaii Coordinated Access Resources Entry System (C.A.R.E.S.)
08.2019 - 02.2021
- Assist with developing CARES, the new single-entry care coordination system and managing entity for addiction services in the State of Hawai'i
- Assist with establishing the CARES gateway system
- Assist with establishing the CARES quality assurance system
- Develop competency and proficiency in the utilization of the STATE designated electronic health record (WITS)
- In collaboration with the State of Hawaii's Department of Health, developed a public awareness campaign, developed and maintained effective partnerships with the service providers in Hawaii, and continued outreach efforts
- Provide substance use disorder treatment screenings, assessment, placement determination, & care coordination for clients interfacing w/ the HI CARES prog, the new single-entry care coordination system for addiction and recovery support svcs in Hawai'i
- Provide COVID-19 screenings and care coordination for Hawaii residents who need Isolation/Quarantine hotels, food, mobile testing services
- Respond to telephone inquiries from clients, service providers, and community partners who are seeking addiction treatment services
- Create and update client electronic medical records using the Hawaii State WITS electronic medical health record system
- Organize and conduct community outreach events to promote utilization of Hawai'i CARES program
- Conduct addiction treatment provider site visits.
Behavioral Health Consultant
Asian Health Services
11.2017 - 06.2019
- Provide quality improvement services including quarterly reviews psycho-social assessments and treatment plans
- Provide supervision for license track clinicians.
Behavior Counselor
John Muir and John Swett Elementary
08.2016 - 06.2019
- Serve as 'Teacher in Charge' (stand in as principal) when the current principal is absent
- Provide clinical supervision for MSW, MFT, BSW, and PCC interns throughout the school year
- Provide direct mental health services to all students, which includes clinical assessments to identify crisis situations, risk assessments, crisis intervention and safety planning and individual or family clinical counseling, socio-emotional/behavioral assessments, consultation services for parents, classroom supports, treatment planning, treatment coordination, and case management
- Clinically responding to student needs in child abuse/domestic violence situation
- Serve as a facilitator and/or co-facilitator of various clinical counseling groups
- Utilize a variety of forms of evidence-based interventions and prevention models for individuals and group therapeutic settings (ex
- Solution-focused, CBT, DBT, Zones of Regulation, Superflex, play therapy) and classroom push-in supports
- Conduct training and workshops for staff and parents, including positive behavior supports and implementation of behavioral plans
- Serve as a support system and direct resource for staff by providing consultation for effective class management and positive behavior interventions
- Collaborate with school staff on evidence-based interventions for students such as peer mediation, conflict mediation, classroom management, etc
- Foster healthy families and improve school culture through curriculum and program planning and evaluation
- Create and maintain relationships with outside services providers to help foster better learning and support for the students and their families
- Organize staff meetings, IEPs and inter-departmental meetings for students receiving counseling services.
Mental Health Clinician
Village High School
08.2014 - 06.2016
- Provide clinical assessments to identify crisis situations, risk assessments, crisis intervention and safety planning and individual, family clinical counseling at schools and/or student's home regarding unexpected emergencies (deaths, suicides, etc.)
- Clinically responding to student needs in child abuse/domestic violence situation
- Provide direct mental health services to students with Individualized Education Programs (IEPs) that included psycho-social assessments, consultation, evaluations, daily classroom supports, treatment plan development/planning, treatment coordination, individual/group clinical counseling, and case management
- Conduct appropriate psycho-social assessments/evaluations; maintain treatment records; completed and submitted evaluations and program reports in a timely matter
- Foster healthy families systems and improve school culture through curriculum and program planning and evaluation
- Assist the interdisciplinary (IEP) teams in developing treatments such as, positive behavior support systems, educational goals and objectives related to behavior and mental health needs and written instructional plans for students who are not thriving at school
- Complete and submit appropriate/time-sensitive documents to California's Medicaid health care program (MediCal) and Local Education Agency (LEA) billing system.
Psychiatric Social Worker
Hillside Academy (High School) and Roots Academy (Middle School)
07.2008 - 07.2014
- Provide a full range of mental health services to designated special education students approved for clinical services by Alameda County Behavioral Health Care Services (AB3632)
- Provide clinical services to identify crisis situations, risk assessments, providing crisis intervention and safety planning and individual, family clinical counseling
- Provide supervision and training for classroom Intervention Specialists, Instructional Assistants, and general education teachers and other school staff
- Provide clinical supervision for MSW, MFT, BSW, and PCC interns throughout the school year
- Provide daily therapeutic milieu (classroom, in the moment) supports based on understanding the effects of human feelings, conflicts and trauma on students' learning ability and behavior
- Foster healthy families and improve school culture through curriculum and program planning and evaluation
- Clinically responding to student needs in child abuse/domestic violence situation
- Work with the Counseling Enriched Special Day Class (CESDC) team to develop and implement a positive behavior management/ intervention system to improve student function and academic success as part of their treatment
- Complete and submit necessary documentation such as psycho-social assessments, treatment plans, and quarterly treatment plan evaluations to Alameda County Behavioral Health Care Services for billing purposes
- Develop social-emotional goals, objectives and positive behavior intervention plans for each CESDC student in conjunction with Special Education teachers
- Complete and submit appropriate documentations and referrals when necessary for a Higher Level of Service to Alameda County Mental Health, medication evaluations and reports to the juvenile justice system, Department of Rehabilitation, Social Security/Disability and Transition Services.
Bilingual/Bicultural (Mandarin) Women's Case Manager
The Riley Center, Rosalie House
05.2003 - 08.2006
- Completed the State mandated 40-hour domestic violence counselor training
- Answering crisis-line: identifying crisis situations, conducting risk assessments, providing crisis intervention and safety planning, telephone counseling, screening for shelters and other appropriate referrals
- Maintain documentation and records as appropriate
- Work with community partners to build referral sources and collaborations
- Provide education services, skills and tools for residents to use in order to help them remain safe and move towards healing from domestic violence
- Provide translation services for Monolingual Mandarin speaking clients during individual and group counseling
- Provide direct client services: shelter intake, assessments, individual counseling, case management, advocacy, accompaniment to appointments, interviews and court hearings, and emergency transportation
- Train and supervise volunteers in all areas of shelter work
- Provide emergency on-call services coverage
- Participate in on-going staff development trainings
- Provide quick and effective responses to crisis situations.
Education
Master of Arts, Preliminary Administrative Services Credential - Educational Leadership and Administration
Brandman University
08.2019
Master - Social Work, school settings
San Jose State University
05.2008
Bachelor of Science - Conservation Resource Studies
University of California, Berkeley
05.2002
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Diablo Valley College
05.2000
Skills
- Individual Counseling
- Cultural Sensitivity
- Social skills teacher
- Clinical interventions
- Therapeutic Interventions
- Patient Advocacy
- Safety and risk assessments
- Solution-focused counseling
- Building rapport
- Case Management
- Suicide risk assessments
- Care Plan Development
- Clinical Documentation
Certification
- Preliminary Administrative Services Credential, 08/2019
- State of Hawaii, Licensed Clinical Social Worker (LCSW), 03/2021
- State of California, Licensed Clinical Social Worker (LCSW), 04/2015
- Pupil Personnel Services (P.P.S.), 08/2008
Activities
- School Climate Committee Member, 08/2017, 06/2019, Implementation of Social Emotional Learning (SEL), Data analysis and surveying staff and parent concerns, Team building amongst staff and students
- Faculty Council Member, 08/2012, 06/2014, Facilitated communication between the faculty and school site administration., Created opportunities for faculty to voice concerns and make recommendations related to school operation, Communicated with school site leadership groups and principal regarding faculty concerns.
- Union Rep, 08/2012, 06/2014, Conducted monthly faculty meetings regarding union news, concerns, and questions., Supported union members during disciplinary meetings with school site administration., Fostered better communication between faculty and school site administration.
Timeline
Clinical Mental Health Counselor
Kahala Pediatrics
08.2022 - Current
Licensed Clinical Social Worker
Hawaii Center for Children and Families
02.2022 - 03.2023
Behavioral Health Interdisciplinary Program Mental Health Provider
VA Pacific Islands Health Care System
02.2021 - 07.2022
Planning Support & Clinical Staff
Hawaii Coordinated Access Resources Entry System (C.A.R.E.S.)
08.2019 - 02.2021
Behavioral Health Consultant
Asian Health Services
11.2017 - 06.2019
Behavior Counselor
John Muir and John Swett Elementary
08.2016 - 06.2019
Mental Health Clinician
Village High School
08.2014 - 06.2016
Psychiatric Social Worker
Hillside Academy (High School) and Roots Academy (Middle School)
07.2008 - 07.2014
Bilingual/Bicultural (Mandarin) Women's Case Manager
The Riley Center, Rosalie House
05.2003 - 08.2006
Master - Social Work, school settings
San Jose State University
Bachelor of Science - Conservation Resource Studies
University of California, Berkeley
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Diablo Valley College
- Preliminary Administrative Services Credential, 08/2019
- State of Hawaii, Licensed Clinical Social Worker (LCSW), 03/2021
- State of California, Licensed Clinical Social Worker (LCSW), 04/2015
- Pupil Personnel Services (P.P.S.), 08/2008
Master of Arts, Preliminary Administrative Services Credential - Educational Leadership and Administration
Brandman University
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