Paisha Chadwick

• Negotiated contract terms with clients, securing favorable agreements for both parties.
• Established long-term customer relationships to enhance client loyalty and satisfaction.
• Achieved recognition for outstanding client service, enhancing the excellence and integrity expected.
• Drove revenue growth by engaging with clients, further identifying new business opportunities within existing accounts.
• Fostered lasting relationships based strictly on the customer's needs, rather than my own, resulting in trust, loyalty, and partnership growth.
• Effective time-management in self-directed work environment, handling day-to-day operations and decisions.
• Suggested corresponding products based on customer needs, scope of work, productivity, and safety.
• Negotiated pricing, terms of sales, service agreements, and contract renewals.
• Kept detailed records of daily activities via Salesforce to ensure proper and timely follow up on all leads and opportunities.
• Addressed customer issues quickly to expedite resolution.
• Increased revenue by doing consistent Discovery, being cognizant of opportunities to present options for improved productivity and safety.
• Managed full sales cycle from inception to close.
• Established cohesive processes between internal channels and clients to ensure seamless project execution.
• Actively participated in networking events within the industry, for top of mind awareness and further expansion of professional connections.
• Developed targeted presentations for key opportunities, effectively communicating value proposition and securing scopes of work within projects.
• Spearheaded coordination of cross-functional teams for delivering specialized solutions that met client needs.

• Responsible for managing and growing a portfolio of client accounts, acting as the primary point of contact for their assigned clients, while ensuring client satisfaction and retention.
• Tasked with understanding client needs, presenting Pro-Vigil's solutions, and fostering strong, long-term relationships to drive revenue growth and achieve sales targets.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched competitor activity and used findings to develop sales growth strategies.
• Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
• Established successful account relationships by building rapport and maintaining consistent communication.
• Acted as Hunter | Business Development to establish untouched territory.
• Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
• Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
• Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
• Optimized distribution routes to enhance product availability and delivery efficiency, ensuring clients received orders in timely and cost-effective manner.
• Enhanced brand visibility in territory through organization of promotional events and participation in industry trade shows, attracting new business leads.

• New Business Development, included identifying and pursuing new business opportunities, prospecting, managing the sales cycle from initial contact through to close of contract.
• Developed strategic plans for clients based on Needs Analysis.
• Articulated the value proposition of CallRevu's solutions.
• Providing accurate sales forecasts and reporting.
• Represented CallRevu at industry events and by staying informed of automotive dealership challenges and trends.
• Collaborated with internal Marketing and Customer Success teams to maximize revenue and opportunities.
• Utilized Salesforce to manage activities, proper follow-up and follow-through with leads | opportunities, and track performance.
• Generate revenue and exceed sales targets.
• Establish new customer accounts while focusing on existing customer growth and retention.

• Spear-headed unreleased product launch / pilot program:

Exceeded projected expectations in excess of 500%

• Driving Revenue Growth:

Led the regional sales team to achieve or exceed sales targets and revenue goals.

• Strategic Planning:

Developed and implemented sales strategies to expand the client base and increase market share within the assigned region.

• Client Relationship Management:

Built and maintained strong relationships with key clients | decision-makers to foster long-term partnerships.

• Market Analysis:

Analyzed regional market trends, competitive landscape, and customer needs to identify new sales opportunities.

• Sales Forecasting:

Accurately forecasted sales, developed sales plans, and tracked performance metrics to monitor progress and identify areas for improvement.

• Collaboration:

Worked closely with other departments, such as marketing and customer success, to ensure a seamless customer experience.

• Reporting & Analysis:

Prepared regular sales reports, analyzed sales data, and presented findings to senior management.

• Focused on building and maintaining relationships with dealerships, ensuring they effectively utilized the Edmunds program to improve their online presence and sales.
• Consulted with dealerships, provided training on Edmunds products, analyzed performance data, and identified opportunities for growth.
• Acted as the primary point of contact for assigned accounts, addressing concerns and fostering long-term partnerships.

Consultation and Training:

• Provided expert advice on best practices for leveraging Edmunds' online platform, including product demonstrations, training sessions, and ongoing support.

Account Growth:

• Identified and pursued opportunities to expand the Edmunds program within assigned dealerships, including upselling and cross-selling other products and services.

Performance Analysis:

• Utilized data and analytics (e.g., Google Analytics) to assess dealership performance, identified areas for improvement, and tracked the effectiveness of the Edmunds program.

Problem Solving:

• Addressed client concerns, troubleshot issues, and found solutions to ensure client satisfaction | program success.

Reporting and Communication:

• Maintained accurate client records, prepared reports on account performance, and communicated regularly with both internal and external clients.

Overview:

Focused on building and maintaining strong relationships with clients, specifically within the automotive industry, to drive sales and revenue growth. Acted as a liaison between CDK Global and its customers, ensuring client satisfaction, while identifying opportunities to upsell | cross-sell CDK's products and services.

Sales and Revenue Growth:

Identified and pursued new sales opportunities within assigned accounts, while meeting or exceeding sales targets.

• Product and Service Knowledge:

Demonstrated a comprehensive understanding of CDK's products and services, while effectively communicating said value to clients.

• Consultative Selling:

Used a consultative approach to understand client needs and recommend tailored solutions.

• Cross-selling and Upselling:

Identified opportunities to expand the client's use of CDK products and services, while increasing revenue and value.

• Customer Satisfaction:

Ensured client satisfaction by addressing their concerns and providing timely support.

• Sales Process Management:

Managed the sales cycle from lead generation to closure, effectively advancing opportunities.

• Reporting and Forecasting:

Accurately tracked sales activities, forecasted revenue, and provided regular reports on performance.

• Collaboration:

Worked effectively with internal teams, including sales, support, and product development, to ensure client success.

Overview:

Developed and implemented digital marketing strategies, created and managed content, analyzed campaign performance, and stayed updated on industry trends to enhance our client’s online presence. In addition, worked to boost brand awareness, engagement, and ultimately drive business results through various digital channels.

• Strategy Development & Execution:

Designed and implemented digital media campaigns aligned with business goals, including social media, email marketing, and paid advertising.

• Content Creation & Management:

Produced a wide range of digital content, such as videos, graphics, blog posts, and social media updates, ensuring brand consistency and audience engagement.

• Platform Management & Optimization:

Managed and optimized social media channels, websites, and other digital platforms, ensuring they were up-to-date and user-friendly.

• Performance Analysis & Reporting:

Analyzed campaign performance metrics, identified areas for improvement, and generated reports to track progress and ROI.

• Staying Current:

Kept customer current with the latest digital media trends, technologies, and best practices to maintain their competitive edge.

• Collaboration & Communication:

Worked closely with other teams, such as marketing, sales, and product development, to ensure cohesive messaging and campaign execution.

• Market Research & Analysis:

Conducted research to understand audience preferences, competitor strategies, and market trends to inform campaign development.

• Presentations:

Created and presented customized presentations based on specific products from Discovery | Customer Needs Analysis.