Summary
Overview
Work History
Education
Skills
State
Zip
City
Certified Loctician
Timeline
Generic

Paishence Young

Mount Laurel,NJ

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

4
4
years of professional experience

Work History

Shift Leader

Walgreens
11.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Observed packing operations to verify conformance to specifications.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Generated reports detailing findings and recommendations.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Collected, arranged, and input information into database system.
  • Analyzed sales figures and identified areas for improvement.
  • Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.

Shift Leader

Dollar General
09.2022 - 11.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Cashier Team Lead

Royal Farms
02.2022 - 06.2022
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Trained team members on cash register operation and cash handling.
  • Restocked and organized merchandise in front lanes.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Monitored areas for security issues and safety hazards.
  • Interpreted and enforced operating instructions, procedures and safety rules.

Sales Associate

Journeys Shoe Store
05.2021 - 12.2021
  • Processed payments promptly for customers to exceed productivity standards
  • Scanned, priced and bagged customer groceries quickly to keep lines moving
  • Verified customer age requirement for tobacco purchases
  • Answered customer questions and provided store information
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
  • Answered incoming telephone calls to provide store, products and services information
  • Assisted teammates with sales-processing tasks to meet daily sales goals
  • Adhered to company initiatives and achieved established goals.

Cashier

Je penny
09.2020 - 05.2021
  • Worked closely with front-end staff to assist customers
  • Helped with purchases and signed customers up for rewards program
  • Learned roles of other departments to provide coverage and keep store operational
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

High School Diploma -

Moorestown High School
Moorestown, NJ
06.2021

Skills

  • Flexible and Adaptable
  • Service-Oriented
  • Microsoft Office
  • Reliable and Punctual
  • Team motivation
  • Strong verbal and written communication
  • Training Assistance
  • Team Supervision
  • Team Collaboration and Leadership
  • Staff Supervision
  • Staff Training and Development
  • Goal Setting and Tracking
  • POS System Operation
  • Complaint resolution
  • Assigning Work
  • Inventory Counts
  • Role Modeling
  • Daily workflows
  • Policy Enforcement
  • Shift Scheduling
  • Diplomatic and Fair
  • Policy and Procedure Enforcement
  • Employee Attendance Monitoring
  • Drawer Assignments
  • Sales expertise
  • Process Improvement

State

NJ

Zip

08057

City

Moorestown

Certified Loctician

Hair stylist specializing in growing, maintaining and styling dreadlocks. A person trusted and educated to work with any texture of dreadlocks.

Timeline

Shift Leader

Walgreens
11.2023 - Current

Shift Leader

Dollar General
09.2022 - 11.2023

Cashier Team Lead

Royal Farms
02.2022 - 06.2022

Sales Associate

Journeys Shoe Store
05.2021 - 12.2021

Cashier

Je penny
09.2020 - 05.2021

High School Diploma -

Moorestown High School

Similar Profiles

CREATE PROFILE
Paishence Young