Paislee Prosser
Carson City,NV
Summary
Dynamic and dedicated professional with a strong background in customer service at Schat's Bakerie's & Cafe. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in cash handling and team collaboration, consistently achieving high standards and fostering positive relationships to drive repeat business. Consistently willing and able to learn new skills quickly and grow in any environment.
Overview
2
2
years of professional experience
Work History
Cashier
Schat's Bakerie's & Cafe
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Reduced processing errors by meticulously following transaction procedures.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Busser
Chicago Mike's Pizza
04.2024 - 08.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Supported team members with additional tasks, promoting a positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Busser
Kristopher's Ristorante and Bar
08.2023 - 07.2024
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Supported team-oriented environment, assisting colleagues during high-volume periods to maintain service standards.
- Maintained well-stocked and organized busser station, ensuring quick access to cleaning supplies and tableware.
- Streamlined closing procedures, enabling restaurant to close on time by efficiently cleaning and organizing dining area.
- Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
- Collaborated with kitchen team to expedite food orders, ensuring hot and fresh meals were served.
Education
Douglas High Schol
Gardnerville, NV06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Written and verbal communication
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Cash handling and management
Timeline
Cashier
Schat's Bakerie's & Cafe
08.2024 - Current
Busser
Chicago Mike's Pizza
04.2024 - 08.2024
Busser
Kristopher's Ristorante and Bar
08.2023 - 07.2024
Douglas High Schol
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