PAISLEY JOHNSON
Phoenix,AZ
Summary
Positive, customer-centric attitude, excellent verbal and written communication skills, organizational skills and critical thinking skills, medical terminology. Ability to work under tight time constraints and meet deadlines while working on a variety of projects. Eager to learn.
Overview
7
7
years of professional experience
Work History
Staffing Coordinator
Banner University Medical Center Phoenix
03.2022 - Current
- Coordinates with internal personnel and external agencies to address continual demand for patient placement and/or staffing requirements and maintains list of anticipated needs and projected resources.
- Enters, maintains, and archives data in computer files for departments as required using multiple software platforms.
- Identifies, resolves and communicates real and potential problems and information to appropriate Nursing leadership.
- Prioritizes safe utilization of resources.
- Facility based position with hospital-wide impact on patient throughput
Lead Administrative Assistant
Safelite Auto Glass
06.2019 - 05.2022
- Developed strategies to streamline and improve office procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Managed incoming calls, emails, and faxes for service issues.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Priced warranties, commercial dispatch, wholesale, and same-day reschedules/cancellations.
- Handle upset or angry customers and de-escalate frustration to provide excellent customer service.
Server
Persnikkity’s Cafe
02.2019 - 12.2019
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Processed orders and payments through the restaurant’s POS system
- Bussed and cleaned tables
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
The House Yard Bar
02.2019 - 08.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Administrative Assistant
Hatch Motor Company
06.2016 - 02.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Managed filing system, entered data and completed other clerical tasks.
Education
Associate of Applied Science - Behavioral Health- Minor in Business Admin.
Arizona Christian University
Certified Nursing Assistant - Health Sciences
Glendale Community College
Skills
- Performance Evaluation
- Recruitment
- Schedule Management
- Record Preparation
- Staff Scheduling
- Records Management
High School Ministry
Personable Volunteer with organizational, time management and multitasking abilities. Compassionate and empathetic in communications and problem-solving in ministry. Regularly attends Christs Church of the Valley. Believes that the Bible is God's Word and standard for faith and daily living. Focused on leveraging the talents and experiences God has given me to positively impact others.
Timeline
Staffing Coordinator
Banner University Medical Center Phoenix
03.2022 - Current
Lead Administrative Assistant
Safelite Auto Glass
06.2019 - 05.2022
Server
Persnikkity’s Cafe
02.2019 - 12.2019
Server
The House Yard Bar
02.2019 - 08.2019
Administrative Assistant
Hatch Motor Company
06.2016 - 02.2019
Associate of Applied Science - Behavioral Health- Minor in Business Admin.
Arizona Christian University
Certified Nursing Assistant - Health Sciences
Glendale Community College
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