Summary
Overview
Work History
Education
Skills
Certification
Interests
Software
Languages
Timeline
Generic

Paisley Perez

Abilene

Summary

Dynamic and personable professional dedicated to empowering individuals in daily pursuits. Proven experience in hands-on care within healthcare settings, complemented by a strong background in business and personal support. Committed to fostering positive relationships and enhancing overall well-being through compassionate assistance and effective communication. Eager to leverage diverse skills to contribute meaningfully in a collaborative environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Registered Dental Assistant: Hygiene Assistant

Monarch Dental
Abilene, TX
09.2023 - Current
  • Enhanced patient satisfaction by providing support during hygiene procedures, including scaling and root planning laser therapy and office whitening. Streamlined treatment room operations through effective setup and breakdown procedures. Maximized patient scheduling efficiency by coordinating timely follow-up appointments. Contributed to patient safety by accurately taking and monitoring vital signs. Improved patient understanding of hygiene through effective communication and addressing inquiries. Maintained supply chain efficiency by proactively ordering hygiene supplies. Increased appointment attendance rates by conducting thorough confirmation calls. Facilitated informed treatment decisions by clearly presenting treatment plans to patients.
  • Led office team in monthly safety topic discussions to promote a culture of safety and compliance.
  • Conducted regular assessments to ensure compliance with safety standards and equipment efficacy in radiology.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Recorded detailed patient histories and treatment notes for improved continuity of care.
  • Administered digital imaging techniques to capture accurate diagnostic images.
  • Educated patients on post-treatment care and oral hygiene practices.
  • Managed appointment scheduling to optimize office workflow efficiency.
  • Assisted in patient preparation and comfort during dental procedures.

Registered Dental Assistant: General

Monarch Dental
Abilene, TX
09.2022 - 09.2023

Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

  • Monitored patient comfort and safety during dental procedures.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
  • Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

Registered Dental Assistant

Uptown Cosmetic Dentistry
Houston, TX
08.2021 - 08.2022
  • Assistant Dentist in procedures such as: Fillings, bridge/crown preps, bridge/crown delivery, All-on-4, full mouth extractions, implant placements, delivery of veneers/crowns/full mouth reconstrcution
  • setting up/breaking down treatment rooms,
  • scheduling patients' next appointments
  • taking patients' vitals,
  • answering questions about dentistry
  • Pre/Post Op Care,
  • 3D Scanning, 3Shape
  • In office whitening- Opalescence
  • fabricating bleaching trays, occlusal guards, Essex retainers

FEP Customer Service Representative

Blue Cross Blue Shields
Abilene, TX
01.2019 - 07.2021
  • Resolved customer inquiries regarding health insurance plans and benefits efficiently.
  • Facilitated claims processing by verifying eligibility and ensuring accurate documentation.
  • Collaborated with team members to enhance service delivery and improve customer satisfaction ratings.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Assistant Boutique Manager

Francesca’s
Abilene, TX
08.2016 - 01.2019
  • Assisted in daily operations, ensuring smooth store functionality and excellent customer experiences.
  • Cultivated relationships with customers, enhancing loyalty through personalized service initiatives.
  • Maintained accurate stock levels through effective inventory control and order management practices.
  • Analyzed sales reports to identify trends, informing strategic inventory decisions.
  • Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
  • Ensured compliance with company policies as well as local safety regulations in order to minimize risks.
  • Assisted in planning and executing successful promotional events to boost brand awareness and sales.
  • Collaborated with Boutique Manager to analyze sales trends and implement strategies for improvement.
  • Increased sales through effective inventory management and merchandising techniques.

Assistant Store Manager, Key Holder, Associate

Compass Trading CO
Abilene, TX
08.2016 - 09.2013
  • Coordinating staff into roles, displaying merchandise in store windows and fixtures, unloading merchandise and restocking the boutique, communicating with shoppers as they shop in the boutique, meetings with boutique owner weekly discussing boutique goals and quality in the store. Handling money and bank deposits. Cleaning store to ensure cleanliness for the quality of the store

Cashier/Stocker

K-Mart
Abilene, TX
05.2013 - 12.2013
  • Handling money and cashier drawers. People skills, communicating ensure customers find products. Unloading and restocking merchandise from the truck to racks and shelves.

Hotel Representative

La Quinta Inn & Suites
Abilene, TX
08.2012 - 05.2013
  • Commination with guests, booking hotel stays, and collecting payment. Quality checks of Hotel rooms, ensure rooms have all necessity items, ensure house keepers are aware of occupied rooms and proper cleaning.

Education

Associates -

Cisco Junior College
08-2019

High School - undefined

Abilene High School
05-2012

Skills

  • Organized
  • Multitasking
  • Excellent communication
  • Team Player

Certification

  • CRP/AED Certified
  • Registered Dental Assistant in the State of Tx
  • Nitrous Oxide Monitoring Certified

Interests

Arts & Crafts, Music, Outdoors, Baseball, Travel

Software

Dentrix Ascend

3Shape

Microsoft Word

Microsoft Excel

Microsoft 365

Languages

English

Timeline

Registered Dental Assistant: Hygiene Assistant

Monarch Dental
09.2023 - Current

Registered Dental Assistant: General

Monarch Dental
09.2022 - 09.2023

Registered Dental Assistant

Uptown Cosmetic Dentistry
08.2021 - 08.2022

FEP Customer Service Representative

Blue Cross Blue Shields
01.2019 - 07.2021

Assistant Boutique Manager

Francesca’s
08.2016 - 01.2019

Assistant Store Manager, Key Holder, Associate

Compass Trading CO
08.2016 - 09.2013

Cashier/Stocker

K-Mart
05.2013 - 12.2013

Hotel Representative

La Quinta Inn & Suites
08.2012 - 05.2013

High School - undefined

Abilene High School

Associates -

Cisco Junior College