Paison Musser
Hurricane,UT
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Night Manager
Ace Hardware
05.2023 - 09.2023
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Created nightly shift task lists to assign duties to each employee.
- Trained and mentored new and existing staff to achieve best practices.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Processed customer orders quickly and accurately to meet dispatch targets.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Managed [Number] employees in delivering smooth, productive night shift operations.
- Built constructive working relationships to aid staff loyalty, motivation and productivity.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Hardware Store Clerk
Ace Hardware
04.2022 - 05.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Machine Shop Helper
Black Rock Machining
07.2021 - 04.2022
- Constructed and dismantled components and gathered materials for repairs, maintenance, and new installations.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Monitored machinery to identify concerns, make corrections, or report complex problems.
Education
High School Diploma -
Hurricane High School
Hurricane, UT05.2023
Skills
- People Management
- Customer Service
- Warehouse Organization
- Reception Oversight
- Conflict Resolution
- Assignment Delegation
- Employee Development
- Guest Assistance
Timeline
Night Manager
Ace Hardware
05.2023 - 09.2023
Hardware Store Clerk
Ace Hardware
04.2022 - 05.2023
Machine Shop Helper
Black Rock Machining
07.2021 - 04.2022
High School Diploma -
Hurricane High School
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