PaKasha Nealy
Marion,MS
Summary
Caring Patient Care Aide with attention to detail and great compassion. Assists nurses and carries out assigned care work with energy and enthusiasm for helping patients. Certified in PCA and always ready to learn new skills. Dedicated phlebotomist with great skills such as finding vein for venipuncture, patient confidentiality, and having many successful sticks.
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
1415 24th Ave Meridian Ms 39301
07.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
PCA
Southern Home Care
Meridian, MS
07.2022 - 11.2022
- Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
- Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
- Planned and prepared meals meeting patients' nutritional requirements.
- Ran important errands for patients.
- Assisted patients at doctor appointments.
Phlebotomist
Kedplasma
Meridian, MS
12.2021 - 04.2022
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Prepared and packaged specimens for courier transport.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Upheld donor confidentiality throughout intake and collection process.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Collected specimen samples and transported to laboratory for processing.
- Interacted with patients to gather and record data prior to blood draws.
Education
High School Diploma -
Philadelphia High School
Philadelphia, MS05.2020
Skills
- Acute and Rehabilitative Care
- Clinical Training
- Observation Documentation
- Linen Replacements
- Activities of Daily Living ADL Support
- Caregiver Relations
- Mobility Assistance
- Meal Preparation
- Medication Administration
- Phlebotomy Training
- Verbal and Written Communication
- Willingness to Learn
- Multitasking and Prioritization
- Patient Care Quality
- Time Management
- Team collaboration
- Problem-solving skills
- Confidentiality and HIPAA
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- Drug inventory control
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
- Processing payments
- Pharmacy law compliance
- Ordering and stocking medications
- Certified pharmacy technician (cpht)
- Creative thinking
- Patient profile setup
- Relationship building
Education and Training
true
Certification
National Certification (CPHT)
Timeline
Pharmacy Technician
Walgreen's Pharmacy
07.2024 - Current
PCA
Southern Home Care
07.2022 - 11.2022
Phlebotomist
Kedplasma
12.2021 - 04.2022
High School Diploma -
Philadelphia High School