Pa Kou Cha

A dedicated 20+ years of experienced professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational goal seeking the Sales Director, Marketing Outreach & Enrollment with Welbe Health!

• Over 22+ years of successful management of outreach, marketing and enrollment of seniors and individuals with disabilities in the state-wide program delivering excellent virtual and in-person customer service in outreach, field visits, and customer contact.
• Over 22+ years of continuous success in achieving personal and professional field operations expectations set by current employer, in current contractual agreements for the state of California by being directly responsible for field operation activities such as outreach and direct customer contact by networking and strengthening relationships with stakeholders including public speaking, hosting major city-wide events, providing virtual and in-person customer assessments, training, and data collection for enrollment into program to measure, track, and report progress.
• Over 15+ years in leadership/supervisory/management position in leading, directing, and communication skills with the ability to converse effectively with staff, business, community, and stakeholders at all levels while working on multiple projects including creating internal policies and procedures and training manuals and time sensitive reports.
• Received countless awards and accolades for work performance, public speaking, developing and providing specialized training and data collecting methods including annual 100% accuracy in inventory audits performed internally and externally.
• Over 10+ years of experience working with various Enterprise Resource Planning systems’ such as Microsoft Dynamics 365, Salesforce, Quantum, MOOC, and Polaris.
• Ability and experience working flexible hours including nights, weekends, and holidays.
• Ability and experience communicating effectively with individuals whom communicate in different languages.

• 2011-2019, Board Member, Leukemia & Lymphoma Society of Central Valley, Provide leadership and advise local chapter with recommendations and ideas by strategizing to achieve its mission and vision., Build community relationships and represent the organization including promoting agency events, activities, and mission.
• 2006-2010, Chairman, Parent Teacher Association/School Site Council, Vinland Elementary Fresno Unified School District, Facilitate and lead state mandated monthly meetings., Advise site on annual budget and site plans including overall objectives and strategies., Foster positive relationships between students, parents, administrators, faculty and staff.
• 2006-2019, Member, Fresno County Forum on Refugee Affairs, Provide input on assisting and improving the lives of Fresno County refugees., Provide advice to Fresno County on assisting and improving Hmong-American Educators including allocation of resources and assistance to educators of Fresno County., Serve as a member of the scholarship committee to read scholarship applications as well as award scholarships.