PAL GILL
Commerce City,CO
Summary
Experience in nursing for 9 years. Head Housekeeper at a hotel for 12 years. Customer service experience of 21 years. Service-oriented Hospitality background Courteous Computer knowledge Diligent Efficient Quality assurance Team building Event planning and coordination Natural leader Guest satisfaction specialist Skilled negotiator. I have been a caregiver since 2017 and also Qmap since 2019
Overview
29
29
years of professional experience
Work History
Cna - Certified Nursing Assistant
Vale Healthcare Center
10.1995 - 09.2004
- Responded appropriately to the physical, emotional and developmental needs of patients
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
- Helped patients move in and out of beds, baths, wheelchairs and automobiles
- Maintained a clean, healthy and safe environment
- Transported patients to other areas of the hospital in wheelchairs and gurneys
- Monitored vital signs, such as blood pressure and pulse
- Assisted with patient transfer and ambulation
Head Housekeeper
Quality Inn & Suites Denver North
10.2005 - 06.2017
- Greeted and welcomed all hotel guests with a smile
- Resolved service-related problems in a timely manner
- Solicited feedback through questionnaires to evaluate levels of guest satisfaction
- Developed departmental objectives, work schedules, budgets and policies
- Updated team members about changes in hotel products, services, pricing and policies
- Delivered messages, mail and packages left for guests and hotel facilities in a timely manner
Caregiver
First Light Home Healthcare
01.2017 - 06.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Caregiver/Qmap
Peaks At Laramie Trail
07.2019 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Caregiver/qmap
Morning Star Assisted Living
01.2020 - 02.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Caregiver/Qmap
Balfour Senior Living
09.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
High School Diploma -
Public High School
01.1974
Skills
- Service-oriented
- Hospitality background
- Courteous
- Computer knowledge
- Diligent
- Efficient
- Quality assurance
- Team building
- Event planning and coordination
- Natural leader
- Guest satisfaction specialist
- Skilled negotiator
Timeline
Caregiver/Qmap
Balfour Senior Living
09.2023 - Current
Caregiver/qmap
Morning Star Assisted Living
01.2020 - 02.2021
Caregiver/Qmap
Peaks At Laramie Trail
07.2019 - Current
Caregiver
First Light Home Healthcare
01.2017 - 06.2019
Head Housekeeper
Quality Inn & Suites Denver North
10.2005 - 06.2017
Cna - Certified Nursing Assistant
Vale Healthcare Center
10.1995 - 09.2004
High School Diploma -
Public High School
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