Palak Madan
Piscataway,NJ
Summary
Over 12 years of project leadership experience in hybrid and cloud applications, focusing on AWS services integration for financial clients. Successfully led client implementations, integrating product suites with sell-side systems using AWS. Proficient in SQL, database programming, and data engineering across relational and non-relational databases. Certified AWS AI/ML Cloud Practitioner with expertise in Agile methodologies and project management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cloud Engineer
Transcend Street Solutions
Piscataway, New Jersey
10.2022 - 09.2023
- Led the integration of Transcend's product suite with a sell-side client's systems, leveraging AWS services such as EC2, S3, Lambda, and RDS.
- Managed inventory and triparty optimization deployments in an AWS-hosted environment, utilizing CloudWatch for monitoring and CloudFormation for infrastructure-as-code, ensuring seamless migration and peak performance.
- Managed stakeholder relationships to understand business needs, define system functionality, and deliver solutions that maximize operational efficiency.
- Facilitated end-to-end software deployment processes, including data migration, configuration, integration, and testing phases.
- Highly proficient in SQL, skilled in writing complex joins, aggregations, window functions, performance tuning, and validating ETL outputs.
- Partner with the client’s integration team to install the Transcend Street product in the client’s environments, and work on successfully productionizing the software.
- Assist in documenting and maintaining the Run Books, process flows, and release notes.
- Understand the technology and integration landscape of client systems and our internal systems and be able to evaluate and recommend improvements.
- Serve as a client advocate to troubleshoot issues that may arise during the integration and perform timely escalations and follow ups for resolution.
- Creates, prioritizes, and maintains the Product Backlog and ensures backlog items are clear, well-defined, and valuable.
- Designed and executed functional, regression, and user acceptance test cases (UAT) using Agile testing methodologies and mapped them via traceability matrices to business requirements (BRD/FRD).
- Resolved conflicts, impediments, managed risks, and escalated issues to stakeholders to ensure smooth project progress and on-time delivery.
- Maintained and updated Test Matrices and Traceability Matrices, ensuring complete requirement coverage across functional, integration, and system testing phases.
- Performed GAP Analysis to identify missing test scenarios, compliance mismatches, and coverage gaps, facilitating risk mitigation across multiple releases.
- Developed and delivered comprehensive user training sessions, resulting in improved system adoption and enhanced productivity.
- Balances business priorities, technical feasibility, and user needs and decides what to build next based on value, risk, and dependencies.
Test Engineer
Uniplus Consultants
Manassas, VA
06.2021 - 09.2022
- Prepare, plan, execute and be responsible for system integration, manual testing and installations of medium size/complexity/risk systems and/or projects.
- Develop a wide variety of automated test scenarios, and integrate those into a continuous delivery workflow using technologies like Tcl, Perl, Python, Shell, Linux, and HP-UX.
Use your knowledge of testing to influence better software design and promote good engineering practices, such as testability, accessibility, scalability, and performance. - Contribute to the evolution of the automated testing frameworks and CI/CD pipeline.
- Contribute to the maintenance of testing infrastructure.
- Have the opportunity to develop yourself in a true BizDevOps agile environment, engaging in the product evolution, covering software architecture, development, quality assurance, security, operations, and IT infrastructure aspects.
- In-depth understanding of an interoperable, multibank solution built on the trusted SWIFT PKI infrastructure in the project.
- The validation of the integration of 3SKey in bank applications, the product vision for 3SKey integration toolkits, and based on value, risk, and dependencies, APIs are available for flexible and fast integration.
- Integration and implementation SWIFT ref sources data directly from data originators, including central banks, code issuers, and banks.
- Conducted gap analysis and process mapping to ensure new systems aligned with business processes and operational goals.
- Worked closely with development teams to deliver custom solutions that addressed unique client needs, improving system functionality, and user satisfaction.
- Spearheaded user acceptance testing (UAT) to ensure systems met client expectations and regulatory standards.
- Led the transition to new systems by coordinating change management efforts, providing training, and offering post-deployment support.
Cloud Implementation Analyst
Axiom SL
New York, NY
09.2019 - 04.2021
- Cloud implementation experience with Amazon Web Services (Including EC2, Route53, S3, RDS, Dynamo DB, SNS, SQS, IAM, lambda).
- Configured AWS IAM and Security Group in Public and Private Subnets in VPC.
- Provision the Infrastructure using Cloud Formation to centralize the infrastructure changes.
- SSH to environment and troubleshoot Linux Server issues & Windows Server Issues when end user or application teams having access issues or server issues.
- Integrate On-prem Storage to Cloud Storage like S3 using Storage Gateway and using file systems like EFS.
- Built the AWS environment from scratch for their Production environments.
- Building maintenance CV10 SaaS application hosted on AWS EC2 instances, tomcat, NGNIX, VPC, load balancers, using Jenkins, terraform (CI/CD) pipelines.
- Ensure the high availability and reliability of the production environment by monitoring system health and performance.
- Delivers an exceptional levels of customer service, providing infrastructure support per Service Level Agreements (SLA).
- Handles escalated cases, including troubleshooting of infrastructure and application issues/problems.
- Develops customer-facing and internal documentation on best practices, troubleshooting flowcharts, training materials and FAQs to ensure consistent customer experience.
- Performing PAT on release in sprint following Agile methodologies.
- Implementation of SSO for user login.
- Controlled access for Company users to use AWS resources (authentication) and what resources they can use and in what ways (authorization) through IAM policies.
- Axiom Software Laboratories combines deep industry expertise with an intelligent data management platform to deliver regulatory, liquidity, capital & credit, operations and trade & transaction reporting.
Test Engineer
Esvee Technologies
Manassas, VA
01.2019 - 09.2019
- Hands-on experience with the shell and bash scripting in UNIX/LINUX Environment.
- Covering the Edge case with strong Understanding the complex functionalities in the application.
- Worked on FTP/SMTP flows, HTTPS flows and SFTP flows with Exfiltration monitors in Client server architecture and creating the test scripts based on the functionalities.
- Worked on secure data flow implementations across SFTP, FTP, SMTP, and HTTPS protocols, validating encryption, authentication mechanisms, and data integrity for inter-system communication.
- QA and Database testing, Quality process, Database Testing Experience.
- Experience in documenting requirements in user stories in Agile methodology.
- Excellent communication and continuous improvement on user experience.
- Conducted functional testing, Regression testing, smoke testing, cross browser testing.
- Maintaining the Test Matrix, Traceability Matrix and GAP analysis.
Senior Data Quality Analyst
Publicis Sapient
India
08.2013 - 07.2017
- The responsibilities included the validation of Data from Feed to Staging to Datawarehouse to DataMart and database.
- Creating the test suits for each Layer Transformation of ETL Process.
- Writing the complex queries for validation of the data.
- Validation of Implementation SCD1 and SCD2 types mapping.
- Used regularly of SQL queries like select, insert, update, delete and joining multiple tables based on business requirement.
- Performed data integrity checks, data cleaning, exploratory analysis and feature engineer.
- Placing the files before running the workflows using Unix commands.
- Experience in Tableau data visualization tool to analyze and obtain insights into large datasets, create visually compelling and actionable interactive reports and dashboards.
- Validated Informatica mappings which include SCD2 type logic to maintain the data warehouse history.
- ADT is the largest security company in the United States and Canada, serving over 6.5 million customers.
Quality Analyst
Commdel
India
11.2012 - 08.2013
- Designed, created and implemented Test plans and Test Cases as per the business requirements.
- Participated in Joint Application Development (JAD) meetings between the development and business users to gather complete specification of requirements.
- Performed Manual Testing on the UAT.
- Conducted functionality and regression testing for each build and version of application for functional readiness, usability and data integrity.
- Smartwards is a customer engagement platform that simplifies loyalty for both the Business and the Customer.
Education
Master of Science - Machine Learning Algorithms, Data Mining and knowledge Discovery Verification, Cloud Computing, Natural Language Processing, Database and Application Security
Virginia Commonwealth University
Richmond, VASkills
- AWS services and cloud solutions
- Data analysis and visualization tools
- Database management systems
- Monitoring and logging tools
- Software development lifecycle
- Agile methodologies
- Client solutions delivery
- Test planning and execution
- Traceability matrix creation
- GAP analysis and defect triage
- Release documentation preparation
- Data integrity checks
- Data profiling techniques
- Operating systems proficiency
- Secure shell access
- SQL programming skills
- Data integration strategies
- ETL validation processes
- Project management expertise
- Stakeholder engagement skills
- User acceptance testing procedures
- Predictive analytics capabilities
- Text analytics techniques
- Data warehousing solutions
- Machine learning applications
Certification
- AWS Certified Cloud Practitioner, Amazon Web Services Training and Certification
- AWS Certified AI Cloud Practitioner, Amazon Web Services Training and Certification
- Professional Scrum Master I, Scrum.org
- Professional Scrum Master II, Scrum.org
- Advanced Safe 6.0 Scrum Master, Scaled Agile
Timeline
Cloud Engineer
Transcend Street Solutions
10.2022 - 09.2023
Test Engineer
Uniplus Consultants
06.2021 - 09.2022
Cloud Implementation Analyst
Axiom SL
09.2019 - 04.2021
Test Engineer
Esvee Technologies
01.2019 - 09.2019
Senior Data Quality Analyst
Publicis Sapient
08.2013 - 07.2017
Quality Analyst
Commdel
11.2012 - 08.2013
Master of Science - Machine Learning Algorithms, Data Mining and knowledge Discovery Verification, Cloud Computing, Natural Language Processing, Database and Application Security
Virginia Commonwealth University