Summary
Overview
Work History
Skills
Cover Letter
Affiliations
Certification
References
Timeline
Generic

Palamia Davis

Saginaw,TX

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Director

Chick-Fil-A
Irving, TX
05.2017 - Current
  • Cultivated and maintained relationships to promote positive work culture.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs and systems.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Assessed employee performance against established benchmarks or targets.
  • Identified opportunities for improvement in operational performance metrics.
  • Managed staff, financials and key performance indicators to facilitate business operations.
  • Supported work-life balance to improve staff morale.
  • Used strong conflict resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Skills

  • Business Development
  • Staff Management
  • Operations Management
  • Staff Development
  • Legal and Regulatory Compliance
  • Verbal and Written Communication
  • People Management
  • Conflict Resolution
  • Guest Recovery

Cover Letter

Dear Hiring Manager, I saw your listing for a Pet Groomer Trainee on ZipRecruiter and was thrilled to see it because it's exactly the type of job I've been looking for to apply both my strong customer service skills and love for animals. I have nearly 7 years of experience working for Chick-Fil-A in a high-pressure, customer-focused environment. I enjoy learning new skills and interacting with a variety of people and animals. Outside of work, I spend most of my free time on long-distance trail rides with my horses or practicing my training skills with my mentor, Carrie Ferrer. I have extensive experience handling a variety of animals, from raising turkeys to shearing sheep. I'm excited for the opportunity to develop a new skillset and feel I would be an excellent addition to your team. Thank you for your time and consideration, please feel free to reach out via phone or email if you have any questions. 

Sincerely,

Palamia Davis

Affiliations

Equestrian, Runner, Amatuer Photography, Dance

Certification

  • Servsafe Certified Food Protection Manager

References

References available upon request.

Timeline

Director

Chick-Fil-A
05.2017 - Current
  • Servsafe Certified Food Protection Manager

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Palamia Davis