Pallavi Pillarisetty
Senior QA Manager
TX
Summary
Strategic and growth-oriented QA leader with 20 years of experience driving quality initiatives across healthcare, travel, and SaaS platforms. Expertise includes automation frameworks, microservices testing, performance testing, and AI-enhanced QA methodologies. Proven track record of building high-performing teams and optimizing CI/CD pipelines to deliver scalable and reliable software solutions that meet evolving industry standards. Committed to fostering innovation and excellence in quality assurance practices to enhance organizational success.
Overview
21
21
years of professional experience
Work History
QA Manager
Loopback Analytics
01.2023 - Current
- Managed cross-functional teams to ensure seamless coordination between QA, development, and client success departments.
- Optimized QA strategy and implemented scalable automation frameworks for ETL pipelines and UI
- Built dashboards in Databricks and Azure to report data quality and test metrics, reducing defect triage time by 40%
- Monitored production logs using Azure App Insights
- Leveraged AI tools (Copilot, ChatGPT, Databricks AI Genie) to auto-generate test scripts and optimize test case design, accelerating script creation by 50%.
- Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.
- Mentored junior team members, providing guidance and support to help them excel in their roles and contribute effectively to the organization.
Lead Software QA
HealthEquity / WageWorks
05.2019 - 01.2023
- Led QA efforts for UI ,Salesforce, Identity Management, and Card Masking projects
- Managed onshore/offshore QA teams; led bug triage and release readiness meetings
- Designed robust automation frameworks using Page Object and Factory design patterns
- Led performance and load testing initiatives using JMeter and NeoLoad to ensure system scalability and readiness for peak usage periods
- Documented QA processes in Confluence and participated in code reviews
- Utilized Splunk to monitor and analyze API logs for debugging, performance insights, and proactive issue resolution across production and staging environments
- Automated microservices architecture using Postman and HTTP client tools to validate API endpoints across distributed systems
QA Lead
Sabre
03.2014 - 04.2018
- Led mobile and web QA for Sabre's travel platform across iOS, Android, and Apple Watch
- Conducted device testing using Xcode, TestFlight, and browser simulation tools
- Collaborated with product and dev teams to define test plans and acceptance criteria
- Automated regression suites and integrated tests into CI/CD pipelines
QA Roles
Wipro, SCA Promotions, Cyan Inc, WageWorks Inc, Optovue Inc, Elsevier MDL
01.2005 - 01.2014
- Held progressive QA roles across diverse domains, contributing to automation, test strategy, and quality delivery
- Built foundational expertise in manual and automated testing, defect management, and cross-functional collaboration
Education
MSc - Computer Science
California State University
HaywardSkills
- QA Strategy & Leadership
- CI/CD Pipeline Design
- Performance & Load Testing (JMeter, NeoLoad)
- Mobile Testing (iOS, Android, Apple Watch)
- Microservices & API Testing (Postman, HTTP clients)
- Automation Frameworks (Selenium, Cypress, Cucumber, ChimpJS)
- QA Strategy & Leadership
High Performer, HealthEquity
Recognized for successful and ontime delivery of SSO implementation and Electronic Funding project , avoiding audit penalties.
Timeline
QA Manager
Loopback Analytics
01.2023 - Current
Lead Software QA
HealthEquity / WageWorks
05.2019 - 01.2023
QA Lead
Sabre
03.2014 - 04.2018
QA Roles
Wipro, SCA Promotions, Cyan Inc, WageWorks Inc, Optovue Inc, Elsevier MDL
01.2005 - 01.2014
MSc - Computer Science
California State University
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