PALLAVI RAJE
Summary
Versatile and results-oriented Principal Product Manager with a decade of experience propelling innovation, steering cross-functional teams, and successfully launching products. Eager to leverage a robust foundation in product strategy, vision definition, and strategic execution to drive transformative projects and achieve business objectives within a forward-thinking organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
VP Principal Product Manager
FactSet
Norwalk, CT
02.2021 - Current
- Spearheaded the relaunch of MarTech program to adapt to changing market dynamics that aligned with FactSet’s strategy of “Client Obsession.”
- 28% increase in lead generation year-over-year (YOY)
- 15% YOY increase in digital sales conversion, totaling $11M in ASV in FY22
- Conducted competitor analysis to identify gaps, trends, and opportunities for growth for the factset.com relaunch
- Leveraged data-driven insights to shape product roadmaps and feature prioritization
- Conducted comprehensive vendor research to select the appropriate technology stack and presented various options to the leadership
- Led program delivery by managing cross functional team collaboration with Marketing, Sales, engineer, and design teams to deliver innovative solutions which increased user engagement and improved user experience
- Maintained transparency with stakeholders and ELT to share progress and managing expectations through Steering Committee meetings
- Defined and tracked key performance metrics, providing regular reporting progress to senior leadership and stakeholders
- Implemented operational initiatives for Product team, including Strategic Prioritization and Investment Process, digital transformation offsite and an internal Sharepoint site to improve understanding of the product organization's role and vision.
Sr IT Product Manager
Subway World Franchise
Milford, CT
07.2017 - 01.2021
- Managed suite of products to support Subway Operations
- These products served as robust foundation for franchise owners to manage and expand their business
- Reduced customer complains related to digital orders from all channels by 12% MOM in FY20
- 68% adoption of Global Communications Platform in 8 different languages in first 3 months in FY18, followed by steady improvement in user engagement YOY
- Defined product vision, 3 prong strategy that aligned with company goals and set metrics driven KPIs to track success
- Managed defined, monitoring and reporting KPI”s to stakeholders and leadership
- Conducted user survey and defined clear workflows to get a deeper understanding of user problems
- Constantly negotiated and lead prioritizing the key deliverables with many different stakeholders/ teams
- Provided transparency to senior leadership through governance meetings, demos, and weekly updates
- Managed the on-time and in-budget delivery of large initiatives leveraging agile methodologies
- Led two dedicated agile teams.
Digital Product Manager - SPG Loyalty Program and Meetings and Weddings
Starwood Hotels & Resorts
Stamford, CT
07.2013 - 07.2017
- Played a key role in product planning, requirement gathering, and feature development for spg.com
- Owned the vision and product roadmap for meeting applications, resulting in a 9.6% growth in group bookings YOY
- Led a dedicated agile product team, managing high-visibility initiatives, including loyalty launch, personalization, and consolidated view for event managers
- Identified opportunities for increasing digital group bookings, leading to a $1.62M increase in revenue
- Aligned product roadmap with senior leadership's vision and market trends.
Business Systems Analyst
Webster Bank
Bristol, CT
07.2010 - 06.2013
- Managed critical time-sensitive initiatives such as online account creation and mobile bill payments
- Oversaw digital guest email communications for promotions and marketing initiatives
- Led and monitored project progress across multiple teams and vendors
- Managed implementation of new processes for employees and clients to manage sensitive data.
Education
Master of Science - Computer Science
University of Pune
Indiahoma, OK04-2000
Bachelor of Commerce - Banking And Financial Support Services
University of Pune
India04-1998
Skills
- Product Strategy and Road mapping
- Cross-functional Team Leadership
- Market Research and Competitive Analysis
- Agile Product Development
- Data-driven Decision Making
- Stakeholder Management
- Program/ Project Management
- Excellent Communication Skills
- Workflow creation
- Conduct demos and training material
Education Certification
- Building Product Mindset- Melissa Perri
- AI Intelligence- Implications of business strategy on online programs - MIT, 2019
- SAFe certification, 2018
- Product Management Certification - General Assembly, New York, 2016
- Business Analysis in Agile Projects - ASPE, 2015
- Master of Computer Management - Java, 2000, University of Pune, India
- Bachelor of Commerce - Finance and Banking, 1998, BMCC, University of Pune, India
Certification
- Building Product Mindset- Melissa Perri
- AI Intelligence- Implications of business strategy on online programs - MIT, 2019
- SAFe certification, 2018
- Product Management Certification - General Assembly, New York, 2016
- Business Analysis in Agile Projects - ASPE, 2015
Websites
References
References available upon request.
Timeline
VP Principal Product Manager
FactSet
02.2021 - Current
Sr IT Product Manager
Subway World Franchise
07.2017 - 01.2021
Digital Product Manager - SPG Loyalty Program and Meetings and Weddings
Starwood Hotels & Resorts
07.2013 - 07.2017
Business Systems Analyst
Webster Bank
07.2010 - 06.2013
Master of Science - Computer Science
University of Pune
Bachelor of Commerce - Banking And Financial Support Services
University of Pune
Similar Profiles
Swapnanjali ThoutamSwapnanjali Thoutam
Senior Associate, Sales Operations at FactSetSenior Associate, Sales Operations at FactSet
Kothuru BhavanaKothuru Bhavana
Reconciliation Analyst at FactsetReconciliation Analyst at Factset
Vishwanath R BogaVishwanath R Boga
Senior Software Engineer at FactSetSenior Software Engineer at FactSet
Shashank NShashank N
Product Specialist at FactSetProduct Specialist at FactSet
Amber CamblinAmber Camblin
VP, Principal Technology Product at LPL FinancialVP, Principal Technology Product at LPL Financial