Pallavi Sappati

Anthem is one of the largest healthcare companies in the United States and offers affordable health, dental, and vision coverage. Anthem provides many services to providers, members and is committed to excellence in quality of care and service

Major contributions include:

• Planned, organized, and supported the entire life cycle of the projects (initiate, plan, execute, control, close).
• Built Offshore and Onshore teams to support many different applications for Claims Modernization, Claims Automation, Program Integrity, Cost of Care and Claims Manual process.
• Established and developed the IT department, including interviewing and hiring, talent development, team management and coaching, creation, and implementation of system processes.
• Hired about 300+ contractors and 40+ FTEs to support Claims projects.
• Provided coaching and established a new hiring process
• Managed all phases of projects, including planning, gathering requirements, timelines and budgets, business communication, and deliverables.
• Managed portfolios' millions of dollars budget and supervised the overall budget.
• Implemented design review and code review policies for the entire GBD Claims IT division.
• Launched automation tools to support business needs
• Implemented training sessions for Pega and Database.
• Manage .Net, Pega, ETL, and Database applications.
• Trained teams on Agile practices and conducted training sessions.
• Build relationships with business partners and stakeholders.
• Build and worked on data analysis reports, AI models, and SLA reports.
• Negotiated with vendors and management team to achieve teams’ goals.
• Build Release management process and related to SDL process.
• Serve as an Agile Program Manager for E2E train teams.

• EMG/MLC is a company providing short-term customer loans with 70 stores across the United States
• The company created FinFit in 2008 to provide clients with financial fitness tools, including financial dashboards, loan programs, budgeting tools, and many other benefits
• Built and managed all IT functions for the startup of both entities and managed an IT department
• Major contributions include:
• Built and developed the IT department, including interviewing and hiring, talent development, team management and coaching, creation, and implementation of system processes
• Managed all phases of projects, including planning, gathering requirements, timeline and budgets, client communication, and deliverables
• Introduced and implemented Agile PM/Scrum Master Methodologies to design and develop e-commerce custom enterprise software applications
• Organized and facilitated Scrum meetings, which included Sprint Planning, Daily Scrums, Sprint Review & Retrospective
• Operated in 2-4 weeks sprints with flexibility on length based on immediate functionality concerns
• Defined product roadmap and created backlog in conjunction with the product owner and key business partners
• Performed weekly portfolio review with senior management and provided updates to stakeholders
• Protect team from over-commitment, manage the backlog, prioritize resolution of defects/bugs
• Designed Software development life cycle for several applications like Employees Benefits (FinFit application), Prepaid card, Scorecard, Business Intelligence reporting tools, financial dashboards, Accounting, Customer portals and financial management system
• Maintained TFS repositories for DevOps environment: automation code and configuration
• Designed and developed API/ETL interface engines to validate customer information and deduct employee FinFt loan payment amount by payroll/direct deposit deduction for Paychex, Payday Payroll, Execupay and several other providers
• Walking the product owner through more technical user stories, encouraging collaboration between the Scrum team and product owner
• Spearheaded network architecture and oversaw IT consultant in implementation and deployment of servers
• Gathered and Documented requirements from stakeholders
• Delivered software solutions consistent with the product roadmap and released plan milestones.

• Designed Software development life cycle for several applications like Point of Sales, ACH (Automated Clearing House) system for Credits/Debits deposits and Human Resources system
• Designed Web-based ASP.NET Internet applications linked to firm-wide SQL databases
• Managed several Databases instances and worked as Sr
• Database Architect and Developed Web-based application solutions
• Led teams in managing new software system installation and staff training on usage
• Created 12 different databases from scratch for company functions, including point of sale, accounting, human resources, and payment processing systems.