Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
INTERNSHIPS
BusinessAnalyst
Pallawi Priya

Pallawi Priya

Summary

Seasoned Lead DevOps Engineer with 10+ years of experience architecting and automating scalable, cloud-native infrastructure and CI/CD pipelines across AWS and GCP. Expert in Kubernetes (EKS, GKE), GitOps, infrastructure as code (Terraform, CloudFormation), and observability tools like Prometheus and Grafana. Proven leader of cross-functional teams delivering cost-effective cloud-native solutions. Skilled in MLOps and data pipeline automation, enabling faster, reliable ML model deployments and improved operational reliability

Overview

13
13
years of professional experience
3
3
Certificate

Work History

Lead DevOps Engineer

Ulti Kronos Group(UKG)
04.2022 - 08.2024
  • Led DevOps automation initiatives across 4+ engineering teams, implementing standardized CI/CD pipelines with GitHub Actions, GCP Cloud Build, and Terraform, deploying to GKE.
  • Introduced observability best practices using Prometheus and Grafana, reducing MTTR by 35% and improving deployment success rate by 40%.
  • Streamlined SDLC automation, achieving 3x faster release cycles and reducing manual interventions by 50%.
  • Migrated legacy CI/CD pipelines from custom tooling to GitHub Actions, GCP Cloud Build, and Cloud Deploy, cutting operational costs significantly.
  • Enhanced infrastructure scalability and maintainability via native integration with GKE, Cloud Storage, and Secret Manager.
  • Delivered an active-passive disaster recovery solution for a critical application, reducing RTO by 80% and improving system resilience by 90%.

Senior DevOps Engineer

Genpact India Pvt Ltd.
11.2019 - 02.2022
  • Led a high-performing DevOps team managing client AWS environments, enabling
  • Managed 50+ containerized microservices on Amazon EKS with zero-downtime deployments using Helm and GitOps workflows.
  • Engineered AWS infrastructure including ECS, EKS, Elasticsearch/Kibana with automated provisioning using Terraform and CloudFormation, improving scalability by 30%.
  • Developed GitOps-driven CI/CD pipelines with Jenkins, Terraform, and Python, reducing manual effort by 80% and deployment errors by 35%.
  • Collaborated with data engineering teams to implement scalable data lake and real-time pipelines using Apache Airflow, Kafka, AWS DMS, EMR, and Redshift.
  • Automated deployments using Azure DevOps, Terraform, and Ansible, reducing downtime by 80% and accelerating release cycles.
  • Led MLOps integration for ML model training and deployment workflows using Model Registry, reducing release times by 25%.
  • Implemented observability using Prometheus, Grafana, and custom metrics to monitor application health and detect anomalies.
  • Authored runbooks and deployment documentation, reducing onboarding time by 20%.
  • Designed and implemented cloud-native DR with automated failover, meeting enterprise RTO/RPO compliance.

Senior Specialist

HCL Technologies Pvt Ltd.
08.2018 - 11.2019
  • Managed infrastructure provisioning, configuration, and deployment via Jenkins, Ansible, and AWS CloudFormation, reducing environment setup time by 40%.
  • Ensured secure DevOps practices with Vault-based secrets management, vulnerability scanning, and access control policies, enhancing cloud security.
  • Led cost optimization by identifying unused AWS resources and enforcing S3 bucket lifecycle policies, saving $50K annually.


Senior Software Engineer

Capgemini India Pvt Ltd.
08.2015 - 12.2017
  • Automated infrastructure provisioning and configuration management, reducing manual tasks by 50%.
  • Developed monitoring dashboards with Grafana and Prometheus, improving visibility into system health.
  • Collaborated with development teams to improve CI/CD pipelines, enhancing release processes and reducing bottlenecks.
  • Provided incident management support, improving production reliability by 20%.


Senior Engineer

HCL Technologies Pvt Ltd.
10.2014 - 07.2015

· Provisioned and managed over 100 Linux-based servers across development, staging, and production environments, ensuring consistent configuration and operational readiness.

· Monitored and resolved critical system outages and performance issues , reducing average incident response time by 45% and maintaining 99.9% system uptime .

· Performed scheduled patching and upgrades using automated scripts, improving system security posture and maintaining compliance with IT governance standards.

· Led user and access management using Linux account management , LDAP , and role-based access control (RBAC) , enhancing system security and operational control.

· Developed automated scripts in Bash and Python to streamline repetitive server maintenance tasks, reducing manual workload by 60% and eliminating configuration drift.

· Collaborated with development and operations teams to support application deployments, troubleshoot environment issues, and optimize system resource usage.

· Maintained configuration consistency across environments and enforced change control processes using Git and Jenkins .

Analyst

HCL Infosystems Pvt Ltd.
01.2010 - 02.2011

Managed and maintained application server infrastructure on Linux-based platforms , ensuring high availability and optimal performance.

Diagnosed and resolved server-related issues , conducted root cause analysis, and implemented performance tuning strategies to enhance system stability.

Performed regular patching, security updates, and version upgrades on production and non-production servers, ensuring compliance and reducing vulnerabilities.

Coordinated cross-team incident response and production support , ensuring 99%+ uptime , rapid issue resolution, and minimal disruption to business operations.

Education

BE - Electronic and Communication

RCEW
09.2009

Skills

  • Cloud Platforms: AWS, GCP
  • CI/CD Tools: GitHub Actions, Jenkins, Azure DevOps, Terraform, Ansible,GitOps
  • Containers & Orchestration: Docker, Kubernetes (EKS, GKE), Helm
  • Observability: Prometheus, Grafana, Elasticsearch/Kibana
  • Scripting: Python, Bash
  • Data Engineering: Apache Airflow, Kafka, AWS DMS, Redshift, EMR
  • MLOps: Model Registry integration,MLflow,Kubeflow
  • Security: Vault, Secrets Management, RBAC, Vulnerability Scanning
  • Version Control & Collaboration: Git

Certification


  • Certified kubernetes Administrator(CKA)
  • RedHat certified Engineer(RHCSA)
  • AWS certified solution Architect
  • Ansible certified Engineer

Languages

Hindi
English

Timeline

Lead DevOps Engineer

Ulti Kronos Group(UKG)
04.2022 - 08.2024

Senior DevOps Engineer

Genpact India Pvt Ltd.
11.2019 - 02.2022

Senior Specialist

HCL Technologies Pvt Ltd.
08.2018 - 11.2019

Senior Software Engineer

Capgemini India Pvt Ltd.
08.2015 - 12.2017

Senior Engineer

HCL Technologies Pvt Ltd.
10.2014 - 07.2015

Analyst

HCL Infosystems Pvt Ltd.
01.2010 - 02.2011

BE - Electronic and Communication

RCEW

INTERNSHIPS

  • Completed a summer internship and gained practical exposure to railway signaling systems, telecommunication operations, and their role in ensuring rail safety and coordination.
  • Learned the basics of control systems, interlocking circuits, and communication protocols used in railway infrastructure.
  • Jul 2007 - Aug 2007
Pallawi Priya