Palma Sizemore-Plumley

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Coordinated office events and meetings,
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Responsible for payroll check issuance and the preparation and distribution of 1099 forms to the independent providers.
• Conducted background checks for potential contractors utilizing the WV CARES System and the CPS/APS Records Check
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

• Enhanced public safety by effectively supervising and monitoring parolees'' activities and compliance with court-ordered conditions.
• Collaborated with law enforcement agencies to apprehend violators, leading to a significant decrease in recidivism rates.
• Utilized motivational interviewing techniques when engaging with clients, eliciting genuine commitment towards personal growth and change.
• Addressed any identified barriers to successful reentry by connecting clients with appropriate resources and support networks.
• Maintained accurate records of client interactions and progress updates, supporting data-driven decision-making processes.
• Improved overall agency effectiveness by participating in regular training programs focused on evidence-based practices.
• Leveraged strong communication skills to maintain rapport between parole officers, clients, and community partners throughout the supervision period.
• Served as a liaison between parolees and treatment providers to ensure adherence to program requirements.
• Assisted clients in finding employment opportunities and housing options upon release, fostering self-sufficiency and economic stability.
• Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
• Performed routine home inspections and drug tests for offenders on parole.
• Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
• Developed case reports detailing inmate history and likelihood of committing another crime.
• Arranged substance abuse rehabilitation for offenders.
• Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
• Provided court testimony to support court decisions.

• Testified effectively in court hearings regarding offender compliance, progress, or violations as needed for informed judicial decisions.
• Conducted regular home visits, employment checks, and drug screenings to confirm compliance with probation conditions.
• Ensured accurate record-keeping by maintaining detailed documentation of offender progress, violations, and actions taken.
• Developed strong rapport with offenders through consistent communication while enforcing accountability for their actions.
• Reported violations of probation conditions to appropriate authorities and maintained record of case activity.
• Performed routine home inspections and drug tests for offenders on probation.
• Conducted pre-sentence investigations by doing in-depth research and compiling police reports.

• Taught Developmental Reading and Developmental English
• Managed classroom effectively to maintain a positive learning environment for all students.
• Maintained accurate records of student attendance, assignments, and grades, ensuring timely communication with stakeholders regarding academic progress.
• Monitored student progress through regular assessments, providing constructive feedback for improvement.
• Strengthened critical thinking skills through problem-solving exercises and open-ended questions.

• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.
• Facilitated year-end reporting by preparing accurate W-2 forms for all employees within required deadlines.
• Managed quarterly and annual payroll tax filings, ensuring timely submission to avoid penalties.
• Calculated deductions and processed payroll for employees.

• Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
• Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
• Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
• Supported successful emergency response efforts by participating in regular drills and training exercises.
• Prevented contraband introduction through diligent cell searches and visitor screenings.
• Monitored radio transmissions between staff to respond immediately to directions and emergencies.
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• Effectively
• Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
• Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
• Safeguarded public safety by ensuring strict adherence to established policies governing the transportation of inmates between facilities or court proceedings.
• Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Booked new inmates into facility and processed inmates for release.
• Investigated and responded to incidents of inmate misconduct.
• Prepared reports to document incidents and violations.

Dispatcher

• Effectively communicated with the members of the community to receive complaints.
• Dispatched deputies to the correct locations.
• Corresponded with the International Criminal Police Organization to check criminal history, license plates, and driving history.
• Conducted weapon and vehicle traces.
• Maintained accurate documentation of transmissions to and from the deputies.

• Ensured a high level of control, safety and security
• Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
• Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
• Supervised the distribution of medication, commissary, and meals.
• Escorted inmates to various areas throughout the facility including infirmary, recreation and visitation.
• Inspected living quarters to maintain satisfactory of cleanliness and personal hygiene.
• Completed assignments in the towers and control room,
• Accurately documented all inmate activity.

• Worked directly with the Deputy Marshal to facilitate the safe transport of inmates between court and prison.
• Guarded the Federal Court room during the trials of inmates.

• Successfully managed daily office activities including maintenance and personnel
• Established the tone and philosophy of the residential community.
• Acted in the communities best interest by making well informed operational decisions.
• Achieved and maintained a near 100% occupancy rate by marketing the property
• Carefully selected tenants.
• Managed turnover
• Certified tenants through Farmers Home Administration
• Prepared lease packages
• Certified residents income on an annual basis.
• Accurately prepared annual property budget.
• Reviewed monthly statements to verify expenses within the strict budgetary guidelines.
• Collected and deposited rental funds
• Controlled maintenance contracts
• Reported and documented maintenance requests and scheduled appropriate services.
• Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
• Conducted thorough background checks on prospective tenants to minimize risks associated with delinquency or lease violations.
• Oversaw move-in/move-out processes.
• Managed daily operations, ensuring smooth functioning of the residential complex.
• Collaborated with vendors for cost-effective services, negotiating contracts to secure optimal pricing on maintenance tasks.
• Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
• Performed routine inspections of grounds and buildings.
• Conducted extensive cost and inventory control.
• Purchased supplies.