Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Paloma Baltier

Denver,Colorado

Summary

Confident training leader with demonstrated planning, organizational, and leadership abilities focused on spirits. Able to manage multiple simultaneous projects with high efficiency and accuracy. Ready to use acquired spirits training skills at a higher capacity within the spirits industry,

Overview

16
16
years of professional experience
1
1
Certification

Work History

Key Account Manager - New Accounts

Republic National Distributing Co.
10.2022 - Current
  • Achieve initial contact with customers inquiring about our brands
  • New account staff trainings, brand training, cocktail, and bar etiquette courses.
  • WSET National trainer for RNDC
  • Product presentations, pricing, deal structure and products fitting the account
  • Cocktail development, both in house and at the accounts
  • Managed quality communication, customer support and product representation for each client both on and off premise
  • Serve as the link of communication between key customers, internal sales lead and suppliers
  • Build proposals for customers, ensuring our products are key in the accounts.
  • Strengthened client relationships through regular communication and effective problem solving.

Key Account Manager (Sazeraz / Beam Suntory)

Republic National Distributing Co.
08.2019 - 10.2022
  • Achieve Brand awareness within our account base
  • Brand trainings, both for staff and customers
  • Developed highly empathetic client relationships
  • Prepared and sold broad range of customized products to individuals and commercial accounts
  • Managed quality communication, customer support and product representation for each client both on and off premise
  • Event organization within our brands
  • Serve as the link of communication between key customers and internal teams
  • Build proposals for customers, ensuring our products are key in the accounts.

Sales Executive

Republic National Distributing Co.
09.2017 - 08.2019
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals
  • Achieved high sales percentage with consultative, value-focused customer service approach. Called on 185 accounts through Denver Metro
  • Cross-trained and provided back-up for other customer service representatives when needed
  • Prepared and sold broad range of products to individuals and corporate on premise accounts
  • Managed quality communication, customer support and product representation for each client
  • Input orders for customers and handle AR responsibilities.

Sales Executive

Southern Glazer’s Wine And Spirits
06.2014 - 07.2017
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals
  • Achieved high sales percentage with consultative, value-focused customer service approach
  • Cross-trained and provided back-up for other customer service representatives when needed
  • Handled the top 50 accounts in the city, with efficiency and agility
  • Achieved employee of the month January 2016
  • Set up events within the liquor portfolio.

General Manager

915 Nightlife
06.2008 - 08.2014


  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction. Team of 45.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Reduced and controlled expenses by maintain payroll, and inventory under control
  • Defined strategy and business plan for bar sales, as well as team management
  • Schedule staff on a biweekly bases
  • Conduct daily inventory


Education

ASSOCIATES IN ARTS -

EPCC
El Paso, TX

BACHELOR OF ARTS - English literature

UTEP
El Paso, TX
01.2008

Skills

  • Customer service expert
  • Top sales performer
  • New Employee Training
  • Coaching and Mentoring
  • Project Management
  • Classroom Instruction
  • Strong organizational skills
  • Fully Bilingual (Spanish/English)
  • Conflict resolution
  • Creative problem solver
  • Excellent communication skills
  • Supervision and training

References


  • Lisa Manzutto, Division Manager - RNDC, 505-417-2646, lisa.manzutto@rndc-usa.com
  • Cody Schnurbush , State Manager (CO,TX) McCormick, 816-896-1527,cschnurbusch@mccormickdistilling.com
  • Dusty Jones, Wild Corgi Pub - Owner, 970-420-2426, Wildcorgipub@gmail.com

Certification

  • Certified WSET Spirits Trainer, Wine and Spirits Education Trust London - August 2022
  • WSET Spirits Level III, Wine and Spirits Education Trust - May 2020
  • WSET Spirits Level II, Wine and Spirits Education Trust - October 2019
  • Level 2 Conocedor Certification, International Tequila Academy - May 2019

Timeline

Key Account Manager - New Accounts

Republic National Distributing Co.
10.2022 - Current

Key Account Manager (Sazeraz / Beam Suntory)

Republic National Distributing Co.
08.2019 - 10.2022

Sales Executive

Republic National Distributing Co.
09.2017 - 08.2019

Sales Executive

Southern Glazer’s Wine And Spirits
06.2014 - 07.2017

General Manager

915 Nightlife
06.2008 - 08.2014

ASSOCIATES IN ARTS -

EPCC

BACHELOR OF ARTS - English literature

UTEP

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Paloma Baltier