Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Paloma Calvo

Gypsum,CO

Summary

Motivated and energetic to apply early childhood education principles in preschool setting. Dedicated to teaching, maintaining discipline and encouraging creativity. Certified in First Aid and CPR. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

10
10
years of professional experience

Work History

Manager

B & B Shipping
Leadville, Colorado
07.2023 - 09.2024
  • Created reports detailing daily shipments, arrivals and discrepancies in order fulfillment.
  • Organized storage areas within the warehouse for easy access to products when needed.
  • Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
  • Implemented strategies for improving efficiency throughout the shipping process.
  • Provided technical support as needed for automated tracking systems used by the department.
  • Maintained detailed records of shipments including weight, cost, method of shipment.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Managed customer service inquiries and complaints.
  • Developed customer service procedures, policies and standards.
  • Resolved customer service inquiries in a timely manner while providing excellent customer service.

Infant/ Toddler/ Preschool Teacher

Eagle County Schools
Edwards, CO
02.2020 - 01.2022
  • Established strong communication channels between home and school by responding promptly to emails or phone calls from parents.
  • Supported the planning of meals for the children according to healthy nutrition guidelines set by state regulations.
  • Performed general housekeeping duties such as tidying up classrooms after activities or cleaning up spills from lunchtime.
  • Provided support to teachers in managing classroom resources such as books, supplies, furniture.
  • Helped students learn basic academic skills such as counting, alphabet recognition, writing letters and numbers.
  • Worked closely with colleagues in order facilitate smooth transitions between activities throughout the day.
  • Assisted in creating and implementing lesson plans for preschoolers.
  • Encouraged self-help skills such as feeding, dressing, potty training.
  • Engaged in conversations with infants to encourage language development.
  • Monitored toddlers' behavior closely to ensure safety at all times.
  • Provided support for children who had difficulty adjusting socially or emotionally within the group setting.

Starbucks Barista/ Trainer

Westin Riverfront Resort and Spa
Avon, CO
10.2017 - 08.2022
  • Assessed skill levels of new and existing baristas, providing individualized training plans.
  • Facilitated open dialogue between trainers and employees regarding job expectations, policies, and procedures.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Operated cash registers to process customer payments.
  • Adhered to health department regulations concerning sanitation standards.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Advised management team on best practices for scheduling barista shifts based on experience level.
  • Organized group trainings with multiple trainers to maximize efficiency and effectiveness of instruction.
  • Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
  • Analyzed feedback from customers and staff to identify areas for improvement in training methods or procedures.
  • Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.

Special Event Cashier

Westin Riverfront Resort and Spa
Avon, CO
06.2014 - 08.2020
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Verified that orders matched customer requests prior to delivery or pickup.
  • Assisted customers with menu item selection, order accuracy, and payment processing.
  • Completed daily paperwork related to sales reports accurately and timely.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Education

High School Diploma -

Eagle Valley High School
Gypsum, CO
05-2018

Some College (No Degree) - Early Childhood Education

Colorado Mountain Collage
Edwards, CO

Skills

  • Strategic Planning
  • Policy Implementation
  • Expense Tracking
  • Staff Development
  • Child development knowledge
  • Early Childhood Development
  • Safety awareness
  • Recordkeeping skills
  • First Aid Training

Languages

English
Full Professional
Spanish
Professional

References

References available upon request.

Timeline

Manager

B & B Shipping
07.2023 - 09.2024

Infant/ Toddler/ Preschool Teacher

Eagle County Schools
02.2020 - 01.2022

Starbucks Barista/ Trainer

Westin Riverfront Resort and Spa
10.2017 - 08.2022

Special Event Cashier

Westin Riverfront Resort and Spa
06.2014 - 08.2020

High School Diploma -

Eagle Valley High School

Some College (No Degree) - Early Childhood Education

Colorado Mountain Collage

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Paloma Calvo