Paloma Coronado
Alvin
Summary
Dynamic and detail-oriented professional with extensive customer service experience at Americas Best Value Inn & Suites. Proven ability to manage high-volume inquiries while maintaining a welcoming environment. Skilled in data entry and time management, consistently delivering exceptional support and fostering team collaboration to enhance operational efficiency.
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
I have been out of work being a stay at home mom for past couple of years but my kids are getting older and more dependable on themselves im defiantly wanting to jump head first back in the work environment.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Americas Best Value Inn & Suites
04.2021 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Empereon Constar
Tech Support Services
07.2015 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Pappas Bbq
Cashier
07.2013 - 05.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- handling money correctly and making cash drops
- cleaning and making sure area is sanitized
Education
Alvin Highschoo;
Alvin, TXSkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Telephone etiquette
- Data entry
Timeline
Front Desk Receptionist
Americas Best Value Inn & Suites
04.2021 - 01.2023
Empereon Constar
Tech Support Services
07.2015 - 10.2019
Pappas Bbq
Cashier
07.2013 - 05.2015
Alvin Highschoo;
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