Paloma Diaz
Miami,United States
Overview
8
8
years of professional experience
Work History
Teacher Assistant
Mater Academy
Miami, FL
08.2022 - Current
- Create and implement individualized education plans for students with special needs, ensuring their academic success and inclusion in the classroom
- Support the lead teacher in creating lesson plans and instructional materials based on curriculum guidelines
- Assist in the preparation and organization of classroom materials and resources to support effective teaching and learning
- Collaborate with the lead teacher on classroom management strategies to create a positive and inclusive learning environment for all students
- Support students' social and emotional development by providing a safe and inclusive classroom environment, fostering positive relationships, and implementing relevant interventions and strategies
Receptionist
Holiday Inn
Miami Beach, FL
07.2019 - 03.2021
- Maintaining a professional and friendly demeanor while interacting with guests and providing them with excellent customer service
- Ensure prompt and efficient answering of all incoming calls and routing to the appropriate departments or individuals in a courteous manner
- Managing the hotel's telephone switchboard and routing calls to the appropriate department or guest room to ensure efficient communication
- Coordinate with other hotel departments to ensure smooth operations and excellent customer service
Receptionist
South Florida ENT
Miami, FL
12.2015 - 07.2019
- Scheduled and confirmed appointments
- Answered and directed incoming calls using multi-line telephone system
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Signed for packages, recorded deliveries and distributed to personnel
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods
- Coordinate and schedule appointments for multiple doctors and ensure smooth patient flow
Education
Diploma -
Miami Senior High School
05.2015
Skills
- Time management
- Customer service
- Organizational skills
- Problem-solving
- Attention to detail
- Multitasking
- Communication skills
Personal Information
Age: 27
Languages
- English, Expert
- Spanish, Expert
Timeline
Teacher Assistant
Mater Academy
08.2022 - Current
Receptionist
Holiday Inn
07.2019 - 03.2021
Receptionist
South Florida ENT
12.2015 - 07.2019
Diploma -
Miami Senior High School
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