Paloma Espinosa
Student
Boulder,CO
Summary
Dependable, and successful providing fast, high-quality customer service to guests in restaurant settings. Experience working with customer service in both my lifeguarding and restaurant jobs. Very organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Server/Restaurant Busser
Rincon Argentino
02.2023 - Current
- Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
Sandwich Maker
Snarfs Sandwiches
08.2022 - Current
- Provided exceptional customer service by addressing inquiries, resolving issues, and building rapport with patrons.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Demonstrated adaptability by cross-training in various roles within the establishment, providing support to colleagues as needed.
Lifeguard
City Of Boulder Parks And Recreation
07.2021 - 04.2023
- Enhanced team performance through regular coaching and constructive feedback to fellow lifeguards.
- Coordinated schedules for staff members, optimizing coverage during peak hours without compromising safety or efficiency.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Provided friendly customer service to guests and addressed concerns.
- Administered CPR and first-aid following best practices.
Education
Some College (No Degree) - Psychology
University of Colorado of Boulder
Boulder, CO 08.2023 - Current
High School Diploma -
Boulder High School
Boulder, CO 05.2023 - 05.2023
Skills
Food Running
undefinedTimeline
Some College (No Degree) - Psychology
University of Colorado of Boulder
08.2023 - Current
High School Diploma -
Boulder High School
05.2023 - 05.2023
Server/Restaurant Busser
Rincon Argentino
02.2023 - Current
Sandwich Maker
Snarfs Sandwiches
08.2022 - Current
Lifeguard
City Of Boulder Parks And Recreation
07.2021 - 04.2023
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