Paloma Jimenez-Reynolds
Waldorf,MD
Summary
Accomplished Senior Level Leader, with progressive industry background and decisive leadership style in Education, Recreation and Human Services. Offers strategic planning abilities, multicultural leadership initiatives, diverse training abilities, curriculum management and a background in change management and forward-thinking mindset.
Overview
17
17
years of professional experience
Work History
Regional Manager
Higher Ground Education
11.2023 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased parent satisfaction with timely resolution of escalated issues and proactive communication on any concerns
- Established and maintained operational standards for 16 schools in Maryland, Massachusetts and Colorado
- Launched 4 new schools through effective management of property acquisitions and construction and financial planning in less then 6 months
- Drove profitability by increasing enrollment by 30% in less then 6 months
Senior Association Director of Youth Development
YMCA Of Metropolitan Washington
07.2023 - 11.2023
- Enforced compliance with community regulations and guidelines.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Coordinated training and professional development courses for teachers and school administrators to create new teaching strategies that encourage student learning.
- Planned, coordinated and implemented career education programs to train and upgrade skills of highly-skilled workforce.
- Organized committees, workshops and conferences to promote social and intellectual welfare of students.
- Provided subject matter expertise on all courses, materials and lesson plans.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Managed financial, operational and human resources to optimize business performance.
- Reviewed operating budget of 22 million dollars to analyze trends affecting budget needs.
- Participated in organizational board meetings and essential financial meetings as the leader of Youth Development in the Organization
Association Director of Early Learning
YMCA Of Metropolitan Washington
05.2022 - 07.2023
- Provide leadership, guidance and operational support across DC, Montgomery County and Northern Virginia Youth Development Programs
- Oversight of 17.5 million dollars in revenue
- Providing leadership support to the Senior Vice President of Youth Development and Human Resources
- Department of State Board Liaison for all contract and Federal Childcare Centers
- Developed annual operating budgets and forecasts, as well as annual giving and marketing plans.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Kept Youth Development programs in compliance with local, state and federal regulations.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Established and maintained strong relationships with families, vendors and strategic partners.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Represented organization at industry conferences and events.
- Served as a Youth Development representative during Financial meetings with the Organizations Fiduciary Board meetings
- Reviewed new and amended grant applications.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Devised and presented business plans and forecasts to board of directors.
- Managed financial, operational and human resources to optimize business performance.
- Developed and implemented inspection processes to define criteria and quality control measures.
- Created and distributed health-related education materials to improve program awareness.
- Developed and maintained relationships with community partners to build program scope.
- Helped vulnerable individuals navigate complex healthcare system.
Regional Early Learning Director
YMCA Of Metropolitan Washington
07.2018 - 05.2022
- Managed Operational oversight of multiple NAEYC Accredited Federal Contract Centers and the Goodwill Excel Public Charter School
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Consulted with the Board of Directors to build and maintain positive support networks, provide teacher resources and support continuing education strategies.
- Target and recruit community partners to expand program and maintain Board Relationships
- Develop, plan and opened three Federal Contract Centers under management of the YMCA in accordance to the RFP process
- Provided operational and hands on support to District Executive Director of Youth Development Operations and the Association Director of Early Learning
- Oversight of 5.2 Million Dollar Budget Pre-pandemic
- Developed Youth Development training programs to improve organizational efficiency.
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
Early Learning Director
YMCA At The Department Of ED And HHS
08.2017 - 07.2018
- Ensure completion of all local and state registry, OSSE, GSA, NAEYC Accreditation initiation and licensing documentation
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Communicated with parents and other staff about student progress.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Directed pre-school, toddler and infant services to provide comprehensive family support.
- Applied play-based strategies to provide diverse approaches to learning.
- Association Chair for Youth Development Training for Child Care and Summer Camp
- Plan, facilitate and budget for Association Day Camp Training and Association Child Care Training
- Work with different grant funded programs such as CACFP
- Maintained teacher retention at 98% for tenure at center and maintained internal high promotion rate for teachers and other team members
School Age Director and Childcare Director
YMCA Of Metropolitan Washington
10.2012 - 08.2017
- Develop and implement programmatic goals for a revenue declining program
- Management of multiple core services and initiatives including Summer Camp, School Age Child Care, Early Learning, Annual Campaign
- Implement and audit parental/staff evaluations tri-yearly to help maintain a high quality childcare/camp program
- Participate in Monthly Membership Campaign, Annual Giving, Annual Turkey Chase and Capital Campaigns
- Provide budgetary and managerial support to Associate Executive Director
- Increased revenue by 8% in a four month time span and exceeded previous year January summer camp budget goals
- Developed relationships with community organizations to provide additional resources and services to families.
- Managed program paperwork and child records to comply with state requirements.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Executed marketing plan and promoted positive image to achieve enrollment goals.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Cultivated community and media relations through social media and other communication channels to support program.
Group Home Director
Intercept Youth Services
08.2009 - 05.2012
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Developed and implemented training programs for staff.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Provided leadership, guidance and support to staff members.
- Collaborated with other professionals to plan and coordinate care for clients.
- Educated clients and families on mental health, wellness and recovery topics.
- Mentored and coached staff to improve performance and interactions with residents.
- Utilized evidence-based practices to provide effective interventions for clients.
- Designed and implemented resident fitness assessment tool for independent living residents.
- Participated in community outreach activities to promote health education initiatives.
Membership and Wellness Associate
YMCA Of Greater Richmond
08.2007 - 05.2011
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to members, handled challenging situations with ease.
- Designed wide variety of activities to stimulate interest, involvement and engagement of members
- Provided guidance and inspiration to class members and recommended additional fitness resources.
- Established classes to effectively match skill and learning levels of all participants.
Education
Masters of Psychology - Adolescent Psychology
University of Maryland University College
2015
Bachelor of Arts - Liberal Arts
Virginia Commonwealth University
2009
Skills
- Team Collaboration
- Contractual Obligations
- Support Services
- Board of Directors Support
- Budget Planning
- Staff Coordination
- Board Relations
- Accounting Procedures
- Diversity and Inclusion Certified Trainer
- Emerging Multicultural Leader Mentor and Annual Conference Speaker
- Multicultural and Gender Expression Trainer
- Policy and Procedure Adherence
- NAEYC Trainer and Assessor
- Montessori Experienced
- Reggio Emilio Experienced
- Teaching Strategies Trainer
Affiliations
- NVAEYC Member
- DCAEYC Member
- Rotary Member
- Association for Childhood Education Member
- Emerging Multicultural Leadership Member
- Womens Leadership Member
- HRC Member
- NRPA Member
- ACA Member
Languages
Spanish
Native or Bilingual
Timeline
Regional Manager
Higher Ground Education
11.2023 - Current
Senior Association Director of Youth Development
YMCA Of Metropolitan Washington
07.2023 - 11.2023
Association Director of Early Learning
YMCA Of Metropolitan Washington
05.2022 - 07.2023
Regional Early Learning Director
YMCA Of Metropolitan Washington
07.2018 - 05.2022
Early Learning Director
YMCA At The Department Of ED And HHS
08.2017 - 07.2018
School Age Director and Childcare Director
YMCA Of Metropolitan Washington
10.2012 - 08.2017
Group Home Director
Intercept Youth Services
08.2009 - 05.2012
Membership and Wellness Associate
YMCA Of Greater Richmond
08.2007 - 05.2011
Masters of Psychology - Adolescent Psychology
University of Maryland University College
Bachelor of Arts - Liberal Arts
Virginia Commonwealth University
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