Paloma Lombardi-Ortiz
Providence,RI
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Sales Associate
Olive Del Mondo
09.2021 - 01.2024
- I was responsible for opening and closing on weekends, and on Sundays I ran the store alone
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Server
Like No Udder
05.2023 - 08.2023
- I helped the owner prepare for events by making ice cream sandwiches, ice cream cakes, and packing supplies
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Prep Cook and Server
Cowpie Cafe
08.2022 - 05.2023
- I was in charge of prepping and cooking, and serving the campus's meals.
- Conserved resources by utilizing proper portion control techniques during meal preparation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Maintained food safety and sanitation standards.
- Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
Camp Counselor
Rowe Camp
06.2022 - 07.2022
- I was responsible for taking care of 13-16 year olds 24/7 and running workshops
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
- Participated in professional development opportunities such as workshops or training seminars to stay current on industry trends and enhance overall job performance.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Digital Media Apprentice
AS220
06.2018 - 06.2021
- I worked in a team to record and edit videos of Providence festivals and shows where I helped edit multiple performances put on by AS220 and photographed events
- I helped run screenprinting workshops for students in Providence
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Participated in team meetings and contributed valuable input for process improvements.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Consistently met deadlines by effectively managing time and prioritizing tasks.
Education
Classical High School
Providence, RI 09.2018 - 05.2022
RISD Project Open Door
Providence, RI 09.2018 - 05.2022
Social Work
Warren Wilson College
Swanannoa, NC 08.2022 -
Skills
Fast learner
Determined
Works well with people
Strong work ethic
Positive attitude
Timely
Display Setup
Customer Service
Timeline
Server
Like No Udder
05.2023 - 08.2023
Prep Cook and Server
Cowpie Cafe
08.2022 - 05.2023
Social Work
Warren Wilson College
08.2022 -
Camp Counselor
Rowe Camp
06.2022 - 07.2022
Sales Associate
Olive Del Mondo
09.2021 - 01.2024
Classical High School
09.2018 - 05.2022
RISD Project Open Door
09.2018 - 05.2022
Digital Media Apprentice
AS220
06.2018 - 06.2021