Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paloma Martinez

San Diego,CA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Community Inclusion Professional

ARC San Diego
06.2024 - 04.2025
  • Facilitated community engagement activities to promote inclusion for individuals with developmental disabilities.
  • Assisted in developing individualized support plans tailored to client needs and goals.
  • Monitored client progress and provided feedback to enhance participation in community events.
  • Delivered daily direct support to clients with disabilities and disadvantages.
  • Coordinated volunteer efforts to empower those with disabilities, offering essential skills training and mentorship opportunities.
  • Analyzed assigned day support service programming and implemented changes to maximize program success.
  • Assisted clients in achieving personal goals by developing customized plans based on their unique strengths and challenges.
  • Managed a group of diverse clients, providing personalized support and resources tailored to each individual''s needs.

Executive Dining

Eurest Dining Services
07.2023 - 04.2024
  • Collaborated with kitchen staff to deliver timely food orders and maintain menu accuracy.
  • Assisted in training new servers on proper service techniques and set up for business meeting lunches.
  • Resolved CEO and Officers complaints efficiently, enhancing overall guest satisfaction and retention.
  • Served food and beverages promptly with focused attention to CEO and Officers needs.
  • Set up and dismantled banquet spaces according to event specifications.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
  • Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact for CEO, Officers and business guest.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced environments.
  • Supported inventory management by restocking supplies as needed.

Lobby Ambassadors

Sempra
03.2019 - 07.2023
  • Welcomed employees and their guest providing exceptional customer service and fostering positive experiences.
  • Assisted in navigating facility, ensuring efficient flow of visitors and maintaining security protocols.
  • Developed familiarity with building layout, enabling quick resolution of visitor needs and concerns.
  • Implemented safety procedures within the lobby area, maintaining a secure environment for all visitors and staff members.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Job Coach

Partnership With Industries
01.2014 - 07.2019
  • Monitored client progress and adjusted coaching strategies accordingly.
  • Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
  • Provided one-on-one mentoring to enhance job search skills and confidence.
  • Established a supportive environment for clients, conducting regular check-ins to address any concerns or obstacles during the job search process.

Education

GED -

San Diego Job Corps
Imperial Beach, CA
07-2003

Skills

    Customer Service

  • First aid and CPR
  • Microsoft Office & Basic computer literacy
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Time Management

Certification

  • Guard Card License - July 2005- Current
  • Finger Print Rolling License
  • Food Handler Certification

Timeline

Community Inclusion Professional

ARC San Diego
06.2024 - 04.2025

Executive Dining

Eurest Dining Services
07.2023 - 04.2024

Lobby Ambassadors

Sempra
03.2019 - 07.2023

Job Coach

Partnership With Industries
01.2014 - 07.2019

GED -

San Diego Job Corps

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