PALOMA ROCHA

- Provide one-on-one emotional support to clients to promote resilience, self-esteem, and overall well-being.
- Collaborate with clients to set, plan, and achieve personal, professional, and wellness-related goals.
- Support clients in improving quality of life through skill-building in communication, boundary-setting, and problem-solving.
- Assist clients in identifying barriers to success and developing actionable strategies to overcome them.
- Monitor client progress, celebrate milestones, and adjust strategies to ensure sustainable improvement.
- Guide clients in building healthy routines, self-care habits, and positive coping mechanisms.
- Encourage and motivate clients to take consistent, meaningful steps toward their goals.
- Uphold organizational values of hope, empathy, trust, action, and continuous improvement in all client interactions.

• Work very closely with the Owner of the company to create a cohesive link between the employees, the clients and the office.
• Interview, hired, and trained new employees.
• Continuous management and monitoring of client reservations and babysitter’s schedule.
• Collaborate with the team to guarantee the best possible product and service in the field.

• Screen patients for medical and behavioral emergency conditions.
• Perform comprehensive assessment and quality therapeutic care to patients seeking treatment of substance abuse, dual diagnosis or psychiatric or emotional disorders.
• Coordinate with clinical team/on-call physician to ensure these needs are met either at the facility or other appropriate community provider.
• Interpret treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment.
• Complete administrative processes of admission and pre- certification of care with external payers, as necessary.

• Apply different therapy methodologies to assist patients with their mental health.
• Develop goal-oriented psychoeducational group activities to improve patient's level of functioning.
• Guide clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy, Dialectical Behavior Therapy (DBT), and Mindfulness.
• Display sensitivity to cultural and linguistic needs of clients and families served.
• Perform client assessments and developed treatment plans.
• Documented client progress in confidential files.

• Assisted in admission, assessment, discharge and transfer of patients and documented specified information.
• Created treatment plans for patients with specific goals for therapy and interventions to help patients reach these goals.
• Provided individual and group therapy to patients with severe mental illnesses, chemical dependency, and geriatric needs.
• Provided strengths-based interventions including skills training, psychoeducational activities, cognitive restructuring, emotional processing, reflective listening, CBT and solution focused therapy.
• Provided all services in accordance with established departmental policies and procedures.