Summary
Overview
Work History
Education
Skills
References
Languages
References
Timeline
Generic

Paloma Silva

Houston,TX

Summary

Dynamic Medical Assistant with extensive experience at Right Choice Urgent Care, excelling in patient care and EHR management. Proven ability to enhance patient flow through effective scheduling and billing processes. Strong communication skills and attention to detail ensure compliance with HIPAA regulations while delivering compassionate support to patients.

Overview

2
2
years of professional experience

Work History

Medical Assistant

Right Choice Urgent Care
06.2022 - 04.2023
  • Greet and prepare patients for examination, including measuring vital signs, documenting medical histories, and updating electronic health records (EHR).
  • Assist healthcare providers in various medical procedures, such as wound dressing changes and minor surgical procedures.
  • Administer medications as directed by physicians, ensuring patient safety and adherence to protocols.
  • Perform laboratory tests, including blood draws and specimen collection, and ensure accurate labeling and documentation.
  • Manage appointment scheduling, insurance verification, and billing processes to facilitate efficient patient flow.
  • Maintain cleanliness and organization of examination rooms and equipment.
  • Educate patients on post-procedure care instructions and provide emotional support as needed.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Medical Assistant

Memorial Village ER
08.2021 - 06.2022
  • Assisted physicians and nurses in various clinical tasks, such as wound care, EKGs, and specimen collection.
  • Performed patient intake procedures, including taking vital signs, updating medical histories, and verifying insurance information.
  • Prepared and administered medications, as well as educated patients on proper medication administration.
  • Conducted patient scheduling, managed phone inquiries, and maintained accurate medical records.
  • Implemented infection control protocols and ensured a clean and organized clinical environment.
  • Assisted with medical coding and billing processes, verifying insurance coverage and processing claims.
  • Provided compassionate and empathetic care to patients, addressing their questions and concerns.
  • Assisted in training new medical assistant staff and ensured compliance with clinic policies.

Education

High School Diploma -

Northbrook High School
Houston
05-2017

Skills

  • Data entry and management
  • Medical terminology expertise
  • Electronic health records (EHR)
  • Healthcare database administration
  • HIPAA compliance knowledge
  • Email and chat support
  • CRM software proficiency
  • Microsoft Excel skills
  • Problem solving abilities
  • Effective communication
  • Multitasking capabilities
  • Attention to detail
  • Conflict resolution

References

Available upon request.

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Medical Assistant

Right Choice Urgent Care
06.2022 - 04.2023

Medical Assistant

Memorial Village ER
08.2021 - 06.2022

High School Diploma -

Northbrook High School

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