Paloma Singh

• Conducted comprehensive patient assessments, monitored changes in condition, and developed individualized care plans to support quality patient outcomes.

• Coordinated care with physicians, therapists, social workers, and other interdisciplinary team members to ensure continuity of care and effective discharge planning.

• Educated patients and families on diagnoses, treatment plans, medications, and community resources to promote informed decision-making and self-management.

• Maintained accurate and compliant clinical documentation, ensuring timely communication of patient progress, interventions, and care needs.

• Advocated for patients by identifying barriers to care, facilitating access to appropriate services, and supporting safe transitions across healthcare settings.

• Delivered patient-centered care by monitoring patient conditions, documenting clinical observations, and communicating changes to the healthcare team to support coordinated care planning.

• Collaborated with nurses, physicians, therapists, and other healthcare professionals to support treatment goals, coordinate services, and promote positive patient outcomes.

• Adhered to infection control, safety, and quality standards to maintain a safe care environment and support organizational compliance initiatives.

• Demonstrated strong communication, problem-solving, and organizational skills while managing multiple patient needs in a fast-paced healthcare setting.

• Maintained good organizational skills while multi-tasking and working in a fast-paced environment.
• Processed customer transactions accurately and efficiently, ensuring adherence to bank policies.
• Maintained cash drawer balance, performing daily reconciliations to ensure accuracy in financial reporting.
• Trained new tellers on operational procedures, enhancing team performance and efficiency.

• Processed account transactions accurately, ensuring compliance with financial protocols.
• Assisted in reconciling bank statements, identifying discrepancies for resolution.
• Trained junior clerks on accounting software and best practices for accuracy.
• Coordinated with finance team to ensure timely processing of loan applications and disbursements.

• Enhanced customer satisfaction by providing timely and accurate information regarding products and services.
• Collaborated with team members to streamline processes, improving response times for customer support issues.
• Successfully resolved customer issues and processed transactions by researching and navigating multiple software programs and databases.
• Resolved customer inquiries through effective communication and problem-solving techniques.